We're here to help you get the most out of VBS Digital. When reporting issues, please include a link to your VBS Digital page. This will enable our technical support team to locate your account and investigate the issue.
You are viewing the VBS Digital Support Forum. For questions or feedback about Answers Bible Curriculum, visit the Answers Bible Curriculum forum.
Also, if you would like to influence the future development of VBS and it's features, please take our survey. Your feedback is much appreciated!
How do I give my music teacher access to the digital resources?
How do I give my music teacher and sound director access to the music resources?
Hi Lisa,
Simply invite them to be coordinators for your VBS: https://myanswers.com/vbs/manage/10818/users/
Once they accept the invitation and create or log in to their accounts, they will be able to access the digital resources.
Please let me know if you have any more questions or issues!
Blessings,
Arthur
IncrediWorld Digital Pus
I just paid for the digital plus update for IncrediWorld. Answers has acknowledged that I have purchased it. What do I need to do to access the forms to change them?
Hi Jeanne,
I checked on your account and confirmed that everything was set up properly and your event has been upgraded to Digital Plus.
You can edit your registration forms here:https://myanswers.com/vbs/manage/13984/forms/
Blessings,
Arthur
Virtual VBS
Hi,
Our city is placed under Enhanced Community Quarantine state due to Covid-19 threat but we still wanted to push through our VBS this year via pre-recorded videos and upload them to both our Facebook and YouTube pages so kids can watch them while they are at home.
Will you allow us to do this? Kids had nothing better to do while stuck inside their homes and we believe that by means of social media, we can still share with them great stories from the bible.
We began taking videos of our story tellers, music instructors and others so we can arrange, say Day 1, in one video. We only have one week left to shoot our videos and do our promotions but we need to make sure first that we weren't taking any action without your approval .
Please let us know so we can proceed with this endeavor.
God bless!
Robin Nadela
Christian Education Chariman
Church of Christ at Economia, Manila Philippines
Hi Robin,
Yes, please feel free to continue to video your instructors and get creative with going all-digital. We are in full support of churches taking their VBS online.
In fact, we just launched a free at-home VBS solution to aid churches in doing what you've already started.
https://answersingenesis.org/vbs/incrediworld2020/
It sounds like you are already well invested in the Incredible Race theme, so it may not help you as much, but it's available if you want to use any of it!
Blessings,
Arthur
T-shirt orders
Is there a way that we can have a link or registration for t-shirts on the event page? Just like we do for student and volunteer registration.
Hello Kara,
We don't currently offer more than the two registration pages, but please feel free to add a t-shirt size information to either or both of those forms. It's a common practice I've seen many churches do. Also, in case you would want to collect funds for the t-shirts, I included info on that process below:
To accept payment when students register, you can include a PayPal or other payment processor link which will be displayed on the confirmation page displayed after registration, as well as the registrant email.
On the Promote page, click the "Edit Student Welcome Email" button. There you will be able to edit the message that appears in the email and the "Thank You" page following registration. If you put full links (including the http:// or https://) in your message, they will appear as clickable links.
Please Note: You will need to keep track of which students have paid. You can create an "admin only" field to track this in VBS Digital Tools. Edit the student form on the "Forms: page in the settings section. Add a field and click the "Hide this field on public registration forms?" option to keep the field from being displayed on the public registration form.
Blessings,
Arthur
Does this digital resource allow volunteers to register online, electronically
Yes, we do support online volunteer registration. Please let me know if you have any more questions!
Blessings,
Arthur
Error 404 for registration form
I receive Error 404 when trying to access the student and volunteer registration form.
Hi Joanna,
Thanks for contacting us! The registration forms are not active until you click the toggle to turn on registration.
https://beta.myanswers.com/vbs/manage/9792/promotion/
I apologize for the confusion. I will create a task for my team to make those links greyed out ur hidden until registration is toggled on.
Please let us know if you have any more questions!
Blessings,
Arthur
Buy VBS Supplies Next Year
Hello,
We've decided to cancel our VBS this year, and we are hoping to use the mystery island curriculum next year. Would it still be possible to buy supplies and t-shirts for the mystery island theme next year?
Thanks,
Betty
Hi Betty,
Thank you for your question! I don't have that information for you, as this is a technical support forum for MyAnswers ABC and VBS Digital.
For order and inventory questions, please contact Customer Service, as they may be able to help. Their phone is (800) 778-3390 and their email is custserve@answersingenesis.org..
Blessings,
Arthur
Why can't I access lesson 50 from last unit of ABC? The screen says 404 and it can't find the page.
Hi Michael,
I just shifted your schedule back one week so you can access Unit 50 again. https://myanswers.com/edu/9360/lesson/5/50/
If you need your schedule adjusted any more, please let me know and I'll be happy to do so.
Blessings,
Arthur
Promotional Video
I would like to live stream a promotional video to my church, are promotional videos copyrighted?
Hi Liz,
AiG does retain the copyright on our materials, but live streams to your church are granted as acceptable use under our Media Download Agreement.
Please let me know if you have any more questions!
Blessings,
Arthur
How can I change the rotation to 3 groups doing the same station at a time?
Hello Liz,
The system automatically fills in the rotation stations with teams, so, unfortunately, it doesn't allow for syncing up stations. When setting multiple first stations to different teams, this just lumps the teams to an existing group. Ideally, we would prevent first stations from being selected more than once, but that restriction is not yet in place. I'm sorry that tripped you up.
We understand that scheduling is an important part of a VBS event, but we don't currently have the capacity to build out a fully customizable system. Instead, we released an automated scheduling module to provide a limited schedule for our users to use if they choose.
Please reach out to us with further questions or issues!
Blessings,
Ben Sherrick
Customer support service by UserEcho
