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Questions
Student birth year not working
When entering student's birth date on registration form, you are allowed to enter their month and day of birth, but the birth year remains at 2020 default even when a different birth year is selected.
Answer
Good Afternoon Elaine,
After doing some testing with the student registration form, I found that when you select a birth year and need to change it, you must select the day again in order to update the year. The same thing happens when changing the month.
So, to fix the issue of the year defaulting to 2020, use either of the following sequences when entering their birth date: Month, Year, Day OR Year, Month, Day OR typing it manually by following the yyyy-mm-dd format.
Please let us know if you have any further questions or issues.
Blessings,
Ben Sherrick
Customer support service by UserEcho
Good Afternoon Elaine,
After doing some testing with the student registration form, I found that when you select a birth year and need to change it, you must select the day again in order to update the year. The same thing happens when changing the month.
So, to fix the issue of the year defaulting to 2020, use either of the following sequences when entering their birth date: Month, Year, Day OR Year, Month, Day OR typing it manually by following the yyyy-mm-dd format.
Please let us know if you have any further questions or issues.
Blessings,
Ben Sherrick