We're here to help you get the most out of VBS Digital. When reporting issues, please include a link to your VBS Digital page. This will enable our technical support team to locate your account and investigate the issue.

You are viewing the VBS Digital Support Forum. For questions or feedback about Answers Bible Curriculum, visit the Answers Bible Curriculum forum.

Also, if you would like to influence the future development of VBS and it's features, please take our survey. Your feedback is much appreciated!

0
Fixed

drama checklist not populating for drama coordinator

Vladimir Goltvyanitsa 5 years ago updated by chrisf 2 years ago 1

Hello, We made a sample drama coordinator using my wife's email. Upon opening it, we noticed there is not drama checklist available. However, in the director's checklist section, we can clearly see it. Thanks in advance!

Answer

Hello Vladimir,

Happy to help! I have resolved the access issue for your wife and she can access her VBS Checklist at https://myanswers.com/vbs/manage/23838/.  Please reference the screenshot below. 

Please let us know if you have any further questions or issues!

Blessings,

Benjamin

0
Answered

How do we find graphics for Incrediworld VBS?

Kelsi Pierce 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

How do we find graphics for Incrediworld VBS?

Answer

Hi Kelsi,

You can get free access to the Resources DVD-ROM downloads via this link: https://answersvbs.com/raceresources/ . I just manually added it to your account, so there's no need for you to go through checkout. 🙂

You can now access the files from your Downloads page here:
https://answersingenesis.org/account/downloads/?q=Incredible%20Race%20VBS%3A%20Resource%20DVD-ROM


Also, please see this page for additional resources for leaders and parents: https://answersingenesis.org/vbs/incredible-race/resources/.


We also offer VBS Digital, which you can read about here: https://myanswers.com/vbs/. VBS Digital Plus includes the complete digital package with even more resources than are in the DVD-ROM download.


Please let me know if you need anything else!


Thank you,

Arthur

0
Answered

Link still work?

Michele T. 5 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 5 years ago 1

Hi, we purchased the digital vbs kit for last year and unfortunately were not able to hold our VBS like planned. My question is, will the link that we received for last year still work to access all the online tools and stuff? 

Thank you!

Answer

Hello Michele,

Yes, here is your link to access your Mystery Island VBS: https://myanswers.com/vbs/manage/. From there you can enter your access code. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

0
Answered

We need student guides do you have any church in Kansas who have done it since it's sold out?

Tina S Nickel 5 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 5 years ago 1

We need Primary, Junior are what are needed.

Answer

Hello Tina,

I apologize for the delay in response. I will be sending you an email with the requested guides attached. Please let me know if you are still unable to access the guides. 


Blessings,

Benjamin 

0
Answered

science experiments for Kingdom Chronicles?

Marsha Schmuck 5 years ago updated by Stacia M. (Answers in Genesis - Project Manager, VBS) 5 years ago 2

Has anyone developed science experiments for Kingdom Chronicles?  Or have a resource for ideas?

0
Planned

why won't my email let me type in "body"?

Ellen Wall 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

When I try to email my volunteers, it let's me type in the subject line but won't let me type int he body of the email.

0
Answered

Email using myAnswers email function

Once emails are sent using the myAnswers email function (in People tab), is there a way to view a "sent" file? I have not found any way to ensure emails were sent as planned

Answer

Hello Karen,

We do not offer a confirmation email. However, you can send yourself an email to test beforehand. Please let us know if you have any further questions!

Blessings,

Benjamin

0
Answered

Does the Digital access that comes free with the VBS MI Super Starer Kit gives us access to documents online, like the program supply list?

LKow 5 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 5 years ago 1

Does the Digital access that comes free with the VBS MI Super Starer Kit gives us access to documents online, like the program supply list?

Answer

Hello,

I apologize for the delay in response. Yes, here is a direct link to the Supply Lists: https://myanswers.com/vbs/mystery-island/resources/director/supply-lists/. Please let us know if you have any further questions or issues!

Blessings,

Benjamin

0
Answered

Countdown Video

janice 5 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 5 years ago 1

Has anyone created a countdown video for 1, 2, and 3 minutes to have on the screen before a video is shown?  I'm streaming portions of the play and songs to classrooms and I'd like to have those visual timers available on the screen to help leaders know when they will start.  Having it with Mystery Island logos and background music would be awesome!

0
Answered

Our URL didn't work "page not found"

lindamarie 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

I am trying to set up our URL for preregistration, but when I tested it, I got "Page Not Found".

Answer

Hi Linda,

Your public page is live here: https://etowahbaptistchurch.myanswers.com/2020/ and you can register here: https://etowahbaptistchurch.myanswers.com/2020/register/.

You can edit your public page here: https://myanswers.com/vbs/manage/11210/public-page/ and you can toggle registration here: https://beta.myanswers.com/vbs/manage/11210/promotion/.

Please let me know if you have any more questions!

Blessings,

Arthur