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Okay, thanks for clarifying what you were looking for! We are still waiting for the workshop videos from A/V, but when we get them they will be posted here: https://answersingenesis.org/vbs/zoomerang/showcase-event-resources/. It should be within the next couple of weeks.
Importing last year's registration form and schedule
How can I import last year's registration form, schedule, etc? I had digital access last year, so I would think I could just import it? The excel is not helpful as I would still have to copy and paste. Thanks!
Hi Kelly,
When you are creating a new VBS event, you are given the option to clone the customizations from your previous VBS events.

If you decide to do this, please let us know and I can re-update your email fields to be required on the registration forms.
Thanks!
Arthur
AiG Web Support
Can I have my registration forms bilingual?
Is there a way to create the registration forms bilingual?
Good morning Elizabeth,
Partially, yes! Some of the elements like the buttons can't be translated, but If you upgrade to at least Digital Plus, you can edit the fields on your registration forms to add a second language. You wouldn't be able to update the header text on the forms yourself, but I would be happy to do that for you if you send us the text to add.
Thanks!
Arthur
AiG Web Support
change organization
I am needing to be changed to North Hall Church. I no longer attend my old church and i need the proper access. I have accepted this through my new church but I do not have full access as needed. Can this please be changed?
Good morning Hana,
I was able to locate your VBS (North Hall Church Zoomerang VBS 2022-06-06 – 2022-06-10) and have added you to the event. Please let us know if you need anything else!
Arthur
AiG Web Support
Music Leader
What position do I choose under the coordinator position to give my music gal access to the music? I wasn't sure if I should choose drama - if that would give her the music information she needs.
Good afternoon Beckie,
All of the coordinator roles have access to the digital library, so it's up to you! The drama role would work fine.
Blessings,
Arthur
AiG Web Support
Public Listing not showing our event
Our VBS event is not showing up on the link "Find Local VBS Events". Public Listing is "ON"....what else do I need to do for it to appear on the listing?
Good afternoon! Your public page needs to be published for your event to show up on the VBS events page (https://myanswers.com/vbs/events/). You can do that under Promote -> Edit Public Page, then click the publish icon. You don't need registration active for this, just the public page needs to be active.
Blessings,
Arthur
AiG Web Support
Can I edit the schedule other than the first rotation?
Good morning!
Unfortunately, we are not able to support customizing the time that each station begins. The parts of the schedule you can edit are:
- Start time
- End time
- Station length
- Opening/closing sessions.
From the Settings page, select Schedule to edit these. If your event's scheduling needs don't match up with this, you can note the difference in your public page description.
Also, please see the Schedule section of our VBS Digital knowledge base: https://myanswers.userecho.com/knowledge-bases/2-vbs-digital/categories/7-schedule/articles
Blessings,
Arthur
AiG Web Support
VBS Digital guides not downloadable
Our team cannot access any of the guides for Zoomerang. We have access to the "guides" page, but there's no link to any of the guides/pdfs available for us to use.
PDF generation for your account looks to be fixed now! Please check and confirm that you are able to download the guides. https://myanswers.com/vbs/zoomerang/guides/
Thanks!
Arthur
contact
Can a version of all the printable guides and handbooks be made without the wavy background and all the dark headers (I'm printing in B&W). It uses up a ton of ink and takes much longer to print than plain backgrounds would.
Thanks!
Good morning Amy,
We also provide rich-text format (.rtf) versions of the guides that are text-only. You can download and print those under the various age groups here:
https://myanswers.com/vbs/zoomerang/resources/teaching/
Please let us know if this helps!
Arthur
AiG Web Support
Customer support service by UserEcho