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Also, if you would like to influence the future development of VBS and it's features, please take our survey. Your feedback is much appreciated!

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Answered

We need student guides do you have any church in Kansas who have done it since it's sold out?

Tina S Nickel 5 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 5 years ago 1

We need Primary, Junior are what are needed.

Answer

Hello Tina,

I apologize for the delay in response. I will be sending you an email with the requested guides attached. Please let me know if you are still unable to access the guides. 


Blessings,

Benjamin 

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Answered

science experiments for Kingdom Chronicles?

Marsha Schmuck 5 years ago updated by Stacia M. (Answers in Genesis - Project Manager, VBS) 4 years ago 2

Has anyone developed science experiments for Kingdom Chronicles?  Or have a resource for ideas?

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Planned

why won't my email let me type in "body"?

Ellen Wall 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

When I try to email my volunteers, it let's me type in the subject line but won't let me type int he body of the email.

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Answered

Email using myAnswers email function

Once emails are sent using the myAnswers email function (in People tab), is there a way to view a "sent" file? I have not found any way to ensure emails were sent as planned

Answer

Hello Karen,

We do not offer a confirmation email. However, you can send yourself an email to test beforehand. Please let us know if you have any further questions!

Blessings,

Benjamin

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Answered

Does the Digital access that comes free with the VBS MI Super Starer Kit gives us access to documents online, like the program supply list?

LKow 5 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 5 years ago 1

Does the Digital access that comes free with the VBS MI Super Starer Kit gives us access to documents online, like the program supply list?

Answer

Hello,

I apologize for the delay in response. Yes, here is a direct link to the Supply Lists: https://myanswers.com/vbs/mystery-island/resources/director/supply-lists/. Please let us know if you have any further questions or issues!

Blessings,

Benjamin

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Answered

Countdown Video

janice 5 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 5 years ago 1

Has anyone created a countdown video for 1, 2, and 3 minutes to have on the screen before a video is shown?  I'm streaming portions of the play and songs to classrooms and I'd like to have those visual timers available on the screen to help leaders know when they will start.  Having it with Mystery Island logos and background music would be awesome!

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Answered

Our URL didn't work "page not found"

lindamarie 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

I am trying to set up our URL for preregistration, but when I tested it, I got "Page Not Found".

Answer

Hi Linda,

Your public page is live here: https://etowahbaptistchurch.myanswers.com/2020/ and you can register here: https://etowahbaptistchurch.myanswers.com/2020/register/.

You can edit your public page here: https://myanswers.com/vbs/manage/11210/public-page/ and you can toggle registration here: https://beta.myanswers.com/vbs/manage/11210/promotion/.

Please let me know if you have any more questions!

Blessings,

Arthur

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Answered

Student sign out, check out process

Rachel Gonzales 5 years ago updated by Kellytd05 4 years ago 4

Is there a way to mark students as picked up or sign them out electronically?

Answer

Hi Rachel,

Unfortunately no, we don't currently support signing students in and out; we do have the Attendance page, but it only tracks whether the student attended or not, not when they were signed in or out. Instead, you can use a separate check-in/out sheet or an online service like KidCheck. Our thinking was that for VBS, churches would just continue to use whatever system they were already using for Sunday School.

Blessings,

Arthur

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Answered

name tags

Alexis Head 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

How can I print nametags for coordinators? 

Answer

Hi Alexis,

We don't currently support printing nametags for coordinators from VBS Digital, but you can get around that by creating a Coordinators team and then adding volunteers to it for each of your coordinators.

You can also order a pack of 60 nametags from our store and then print them from a word processor using Avery template 74459.

Blessings,

Arthur

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Answered

Is my subscription to Digital Pro able to be extended to next summer?

JSmeds 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

Due to COVID-19, we decided to postpone our Mystery Island VBS until next summer. I love Digital Pro and would like to retain my settings for next summer. Are you able to extend my subscription, or will I need to somehow repurchase?

Answer

Hi JS,

Yes, you will still be able to access your VBS event. Just update your event date when it's been determined and everything will still work. And of course, we'll be happy to help If you do run into any issues.

Blessings,

Arthur