Answered

I cannot open lesson resources except powerpoint presentation

4 years ago • updated by 4 years ago • 1

Hello!

Before I was able to use all of lesson resources but now I can only use powerpoint in lesson resources. I am starting over from Unit 1. Please help me to use all of lessons resources!!!

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Answered

4 years ago

Good Afternoon Ruth,

When you click on a Lesson within a Unit, the resources for that lesson will be listed out in a tiled format underneath the Lesson Resources. The PDF documents will need to be generated first to have a watermark for your organization added to the side of the document. To start this process, click on the blue text "Generate Printable PDF".

When the PDF is ready to be downloaded the grayed-out circle icon will turn blue. You can now click on this blue icon and it will download the PDF.

Since the PowerPoint files do not need a watermark added to them, they can be downloaded without having to generate first. Because of this, their download icons are already blue.

I apologize for the confusion this may have caused you. Please try to download the lesson resources by following the process above, and let me know if you have any difficulties. Thank you!

Blessings,

Ben Sherrick

Customer support service by UserEcho