We're here to help you get the most out of VBS Digital. When reporting issues, please include a link to your VBS Digital page. This will enable our technical support team to locate your account and investigate the issue.

You are viewing the VBS Digital Support Forum. For questions or feedback about Answers Bible Curriculum, visit the Answers Bible Curriculum forum.

Also, if you would like to influence the future development of VBS and it's features, please take our survey. Your feedback is much appreciated!

+1
Fixed

printing name tags

FBC 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 3

I am having problems printing name tags

it only prints 3 to a page

and it has info on there that's not needed

what to do??

Answer

Good afternoon,

Just wanted to follow up with you to let you know that the layout issue with the "print name tags without background" under students has been resolved, and it is now printing 6 nametags per page as intended.

Thanks!

Arthur

AiG Web Support

+1
Fixed

Problem opening the digital resources

joshfrostinvt 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

I just purchased the Ocean Commotion Digital Kit for our church.  From my dashboard, when I chose "Guides" it gives me an error 404 message and directs me back to the main page.  Can you help? 

Thanks!

+1
Completed

Student access suggestion

Jeffrey Streutker 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

Idea: make the student workbook available digitally as well. Allow the director to create student user accounts so that they can sign in and do their homework. Allow the teacher the ability to see the students' answers, with the student's permission. And in response to the question on this topic form, yes, I am human.

Answer

Thanks for your feedback, Jeffrey!

+1
Answered

Shirt

vbsmorningside 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

Hello, want to know best way to get bulk pricing on T-shirt orders. We are encouraging everyone to register online and would like for them to be able to purchase their shirts there as well however I see bulk pricing is cheaper than the price listed. If they register under our church and purchase shirts there too will it go under bulk pricing when more people order from the church? Or am I going to have to individually collect sizes and money and then place bulk order? 

Answer

Hello! Bulk pricing is calculated per order, so you will have to individually collect sizes and money and then place a bulk order. If you have Digital Tools Plus, you can collect sizes with a custom field on your registration form. You can also include a donation link that will show up on your public page and on the "Thank you for registering" page.

+1
Answered

I am not able to download or play the wild brothers day 1 Video

Christina 6 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 6 years ago 3

When I try to play or download the Wild Brothers day 1 video I get an error message. I can download all the other days, but not day 1


+1
Answered

the published page is completely different from what my preview page. The published page is the same as the myanswers homepage

Christina 6 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 6 years ago 1

the published page is completely different from what my preview page. The published page is the same as the myanswers homepage

+1
Answered

how do we print each childs registration form?

kselmeyer 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 4
+1
Completed

Registration Form Required Fields

VBS Manager User 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 2

When testing the registration form, I noticed that if I mistakenly forgot to enter a response for a required field, it is not very obvious. It would be helpful to have in big, bold, red letters to let registrants and volunteers know they are missing a field, otherwise, it gives the misleading impression that the registration went through, when in fact it was never recorded.

+1
Answered

Form Fields

VBS Manager User 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 5

Is there a way to delete certain fields in the forms (i.e. Age Group Selector)? There are several field in the forms page that are not editable. It would be very helpful to enable that feature.

Thanks!

+1
Fixed

Student Registration

UCity 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 3

While testing the active student registration, I noticed that there are two required lines for the address under Family Information (as in "Address line 1", "Address line 2"- where both lines are required to complete registration). When I went to try and fix this by editing the form, there was only one field for "Address". Can this be fixed so that the second address line is optional?

Answer

This has been corrected. Required address fields no longer require that "Street 2" is filled in.