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Ages instead of grades?
Our church has moved away from grade grouping to age groupings. We also include preschool in our VBS. Is there any way I can create teams to meet my criteria?
Absolutely. You can change the age groups to be whatever you want. Just go to into the settings section (there's a link at the bottom of the left menu) and select "Age Group Settings." You can rename the existing groups, delete any you don't need, and add whatever additional ones you do. You also can reorder them by dragging the icon at the left of each age group field.
Once you have your age groups defined, you'll probably want to go to the "Team Settings" to be sure ages are being assigned to teams the way you want,
We don't use teams
We do not group our children by teams but rather by grades/ages and our rotations do not work the same way. How can I edit this to work with out situation/
Coordinator email was sent, but the coordinator can't see the event after she made an account
I added my coworker as a coordinator for our VBS, but once she went through the process of making an account, she has no access to the event. I resent the invite, but it still isn't working.
State Not Appearing on Public Page
Oklahoma still does not show up after "Meno," on the webpage https://newhopedale.myanswers.com/operation-arctic/ and it still says "Select state" not Oklahoma on the drop down box on the "Manage Organization" page. Thanks for looking at this.
The site should now properly support holding your event at a different address than the church. The setting is controlled under Event Settings.
Promotional Banners & Widgets for church website
Are the Banners & Countdown Widgets that were available to post on our websites to promote VBS going to be available soon to post on our church website & public page?
The Countdown widget is available. Go yo the "Promote" section and look for "Promotion Tools" in the left menu. That page provides the code you'll need to put a countdown on your church webpage. You'll need to provide that code to the person who manages your church website.
Changing Rotation Settings does not Change Group Names in Team Settings
As I did work with this some more I noticed that if I change the order on the" Rotation Settings" by dragging the into a different order, it does not change the order when I go to the "Team Settings" to work the the rotations groups. The rotations that I added are there, but the order doesn't change. Thanks!
This bug has been corrected. Group names should properly reflect the sort order of your rotation stations.
Registration Page
The registration age is coming across as really disjointed. I am sure some one has probably already told you about it. Mine looks like it's missing a bunch of information but I am unsure of there the field is pulling from so I am unsure of what to fill in. Thanks
Rotation/ Schedule Feature
Our VBS has a customized rotation schedule. Is there a way to not use this feature.
Yes, feel free to ignore the prompts to set it up and go ahead and check off the card. You are not required to use the schedule feature for the rest of it to work.
When I submit as a volunteer, I am brought to an error page
When I submit as a volunteer, I am brought to an error page and told to go back and try again, but the "submit" button is those little dots dancing and won't let me click.
We have corrected the issue. I did a test registration to confirm it is working. I deleted my registration when I was done.
We're still investigating the root cause of the problem so we can prevent it from happening again.
If you encounter any more issues, let us know.
Where do I get a url?
I am stuck and can't seem to get an URL I can use. Please help
Customer support service by UserEcho
