We're here to help you get the most out of VBS Digital. When reporting issues, please include a link to your VBS Digital page. This will enable our technical support team to locate your account and investigate the issue.

You are viewing the VBS Digital Support Forum. For questions or feedback about Answers Bible Curriculum, visit the Answers Bible Curriculum forum.

Also, if you would like to influence the future development of VBS and it's features, please take our survey. Your feedback is much appreciated!

0
Answered

Why is my public page saying "The page for this even is coming soon!" Even though I have published it?

rebeccainfla 8 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 8 years ago 2

www.ccwoodstockvbs.myanswers.com/time-lab


Why is my public page saying "The page for this even is coming soon!" Even though I have published it?

Answer

Hello! Your public page web address is: https://ccwoodstockvbs.myanswers.com/time-lab/. Note the lack of the "www" subdomain. If you just use the link as provided you shouldn't have any issues with it.

0
Answered

No specifics when volunteers sign up

Randy 8 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 8 years ago 3

When volunteers sign up for a specific role or task I get an email that says they signed up as a "worker" but nothing indicates just what role or position they are volunteering for. The only choice I have is to assign them a role but I don't want to assign them to something when they volunteered for something else.


In the example I know that Kailey signed up as a Time Keeper (listed on the form) but this is what I received.


Image 137


0
Answered

my course overview will not show up. It says page not found.

jbwill07 8 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 8 years ago 2

My course overview and other pages will not show up. When I click on it, it says page not found. Is this something you can only see with a "plus" package? Or am I not doing something right? 

Thank you.

0
Answered

website not publishing

wheelerfam5 8 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 8 years ago 2

As far as I can tell, I published the page but when I go to the actual website, it has a 404 error message. What am I doing wrong? https://cbcwylie.myanswers.com/time-lab/

0
Answered

Mixed theme

HBC VBS 8 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 8 years ago 3

Hello, I set up new Time Lab vbs but the Arctic Theme is showing in a few places.  I cloned as was an option.   Front page is good but it shows up in a few places 

0
Answered

How do I order additional materials from this site?

david barber 8 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 8 years ago 3

I need an additional copy of the Craft and Science Leader's Manual.  I can find it in the Library, but cannot put anything in the cart. 

Answer

Hi David, the library is digital-only, but you can order another physical copy of the guide here: https://answersingenesis.org/store/product/time-lab-vbs-science-and-crafts/.

0
Answered

Setting up this years theme

newlifedsmvbs 8 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 8 years ago 2

It seems that my VBS Director is for this years event, Time Lab, is linking to last years theme. When I try to open links from my checklist it takes me to Operation Arctic info instead of Time Lab, or it gives me an error that OA materials are no longer available. Help please. 

0
Answered

404-Page Not Found

Pamela 8 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 8 years ago 2

I keep getting an error message saying, "Oops...Blizzard the Polar Bear seems to be lost! 404-Page Not Found," on some of my Director Plus checklist items.

0
Answered

Edit full team roster

trichmond 8 years ago updated by Tina 8 years ago 2

How can I edit the information listed on the "print full team roster" option?  We do not want many of the options listed to be included and we would like to add a couple of fields that are currently not listed.  Thanks!

Answer

Good afternoon! Instead of clicking "Print Full Team Roster", select "Download Full Student List". That will generate a spreadsheet, with which you can add and remove fields.

0
Answered

I have entered my VBS kit code but it shows an error when I click to view curriculum

janetporter 8 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 8 years ago 1

I just purchased the super starter kit and received my code via email. I tried to access the digital stuff but it's not allowing me to do that? It only shows last year's picture with an error message. Do I have access to any digital material?

Answer

Hi Janet, I checked on your event and the access code for Time Lab Super Starter Kit has been added to your account. This code includes Director Plus access but does not include access to the digital library. That add-on is an additional $39.