We're here to help you get the most out of VBS Digital. When reporting issues, please include a link to your VBS Digital page. This will enable our technical support team to locate your account and investigate the issue.
You are viewing the VBS Digital Support Forum. For questions or feedback about Answers Bible Curriculum, visit the Answers Bible Curriculum forum.
Also, if you would like to influence the future development of VBS and it's features, please take our survey. Your feedback is much appreciated!
Public page
I am trying to edit the content on my registration page and while it will allow me to type it will not give me an option to save the changes. Also, my public page does not have a registration "button" though it does have a volunteer button.
Our design team confirmed that there is supposed to be green "register" button at the top of the page. Somehow it got lost in the live version. It has been restored. So the register button should now be present.
The promo website generated, has the address listed twice.
I checked the editor but it only shows it once. How do I remove the duplicate?
That was our mistake. We were showing the first line of the address a second time, instead of showing the second address line, if used. It should be fixed now.
Thanks for pointing out the error.
Can we have an Instagram handle option?
We have an Instagram for our children's ministry and I would like to tag that.
An Instagram URL is now an option on the public page.
Where do I deactivate student registration?
I clicked activate student registration thinking it would take me to the place to edit the registration form. It did not. How do I deactivate student registration as I have not edited the registration form yet?
Student and volunteer registration can now be turned on and off at will.
Go to the "Promote" page for your VBS. Under both "Student Registration" and "Volunteer Registration" sections, there is a toggle switch to enable or disable registration.
Note that you also must have your public page published in order for people to be able to register online. Click the "Edit Public Page" button to edit and publish your page.
Church name cut off on public page
I'm previewing the promo website. Half my church's name isn't showing! I'm gonna assume this isn't what the site will actually look like? And I do not like the donation thing up there. I wouldn't want that on my site, at least not on my front page
The church name is no longer cut off on the edit page. We also no longer open the preview in a new tab, so there will no longer be an issue with popup blockers.
Immediate thoughts
I was immediately thrown into confusion as things started disappearing on the checklist as I clicked on the " done" tabs. I think either the first blue card, or a separate pop-up needs to explain that this is a tutorial. I was super confused about what was going on.
We have redesigned the checklist. We also have a new process in place for initial event setup. So hopefully it will be easier to get started, now.
Customer support service by UserEcho
