We're here to help you get the most out of VBS Digital. When reporting issues, please include a link to your VBS Digital page. This will enable our technical support team to locate your account and investigate the issue.
You are viewing the VBS Digital Support Forum. For questions or feedback about Answers Bible Curriculum, visit the Answers Bible Curriculum forum.
Also, if you would like to influence the future development of VBS and it's features, please take our survey. Your feedback is much appreciated!

additional classes, subcategory of ages
Is there a way, on my side (not the on-line registration side) to set up classes in each grade? For example. Grade 1: Class 1, Class 2, Class 3, etc. ; Grade 2: Class 1, Class 2, etc. Thanks!

Yes, that's correct. Teams are used to further organize students into multiple classes per grade.

To add a grade level, the knowledge base says you can edit the field.
I would like to add a few grade / age levels to our group, but the field is not set up to allow me to edit this.

VBS manager was easier to use.
vbs manager was much more user friendly. I don't like this and can not figure out how to use it effectively. I have tired to figure this out several times. Need to know how to link with our website so workers and students can register.

Is the online registration form customizable?
Our VBS is offered to children ages 3 - 5th grade; however, on the online registration form, there's only check boxes for ages 1st-5th grade. We would need to be able to add options for younger children to register.

how do I "tweak"/edit the rotation times
I want to adjust group rotation times slightly but don't see how I am able to do that. I would also like to see not only start times for each rotation but a leader version that shows them when they should be ending and transitioning to next location

You can go to Settings -> Rotation stations to edit your rotation times. Aside from the opening and closing assembly, rotation times all need to be same length. You can view the rotation schedule via Schedule --> Rotation Schedule. We aren't able to accommodate the level of detail required for every use case, but we have made note of your request for more detail. Thanks for the feedback!

Graphic option
Hello, Is there a black and white option for the logo? We saw a grayscale option, but our graphics person said that she would like a B&W EPS file.

I checked with the designers. The only pure B&W version they have is from a coloring sheet. I'm attaching that.

How do I add a "role" for a Coordinator?
How do I add a "role" for a Coordinator that is not in the pre-populated list?

Team Totals
Now that I have opened up registration and have gotten some in, I am wondering if there is a spot where I can see how many are registered for each "team"? More like a snap shot. I don't need to know WHO tis in each team at this point, just how many, and also a total total registered number. I can't seem to find it. thanks

Email sent to those that register
The email that is sent to those that register contains the Team name that that the child has been added to. Is there a way to turn that off. We may reassign the child to another team after more student are balanced out.

There are two emails sent out when someone registers through the public form: One to you (unless you choose not to receive it) and one to the person who registers. It is the one sent to you that will include the team assignment, as long as you have automatic team assignment enabled. The welcome email sent to the registrant does not include team information.
Customer support service by UserEcho