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Coordinator - No Events Scheduled
I was invited to be a Coordinator but it states "You have no events scheduled" on my home page. What do I need to do to view our event and help the other Coordinator?
Donate Button from public web site
I looked for other comments about this functionality, but didn't see any. Do you know why the "Donate" button on the public site links back to the Director Checklist in the Digital Director, rather than the URL that I assigned in the page settings?
Can we go "Live"
Can we go Live with this version and will updates just occur? I have a late advertisement coming out the first of April and need registration available for it when it does.
Yes, if you publish the public page it will be publicly available, including registration if you've enabled that. (This is all under the "Promote" tab). And yes, we do our best to make updates as seamless as possible.
Check List Editing
May I add new items to my checklist? In other words, can I customize the list to fit my needs?
change date format
How do I change the date format and the font that appears on the public page?
Team Settings
Would like to remove Team Settings from the Student Registration Form entirely. Is this possible? I deleted all the teams, but the word "Teams:" still appears on student registration form. How can I remove this. I do not want parents to have the option to choose this setting.
The "Teams" field only appears in the admin, not on the public registration form. Parents will never see it. It is one of the methods available for you to assign or reassign students and volunteers to teams from within the admin.
You can customize the registration forms from the settings section, accessible from the settings link at the bottom of the left menu. The "Teams" field is automatically added when working with volunteers and students in the admin, so it can't be changed in the settings.
The system is not designed to function with no teams. You'll want to put at least one team back in, or you will likely run into errors with some functions of Director. The next software update, tentatively scheduled to happen in a few weeks, will prevent users from deleting all the teams, age groups, or rotation settings.
Back arrow
When I get into some pages (the page for editing My Address for example), there is a small back arrow that looks like it should take me back out of the form without saving. I've seen this in several places and it has never worked for me.
Allergy Concern and Medical Advisory buttons not staying checked
I noticed that the Allergy Concern and Medical Advisory buttons un-click themselves after the child is registered and won't stay clicked to alert you. However the information added by the parent is still available if you click on the button in that child's profile. Is this something that will be getting fixed soonish?
Our next scheduled update is still a few weeks away, but as this is a fairly important feature, we got approval to do an out-of-cycle patch for this problem. It should now be fixed. If things still aren't looking right, let us know.
Payment options
Is there a functionality to the director to allow for payments to be taken either for items to purchase or for fees to be paid?
Now that links are supported in emails, you can use that to request payment. Details on how to do that can be found here:
PLUS version launch date
When can I expect the PLUS version to go live? Our program starts the first week of June and I would like to give about 2 months for parents to pre-register (meaning that it would open the first week of April). My problem right now is that since I can't edit the registration forms until the full version is launched, I am cutting it very close to my projected pre-registration date.
Good news on that front. We made the ability to customize the registration forms available to beta testers today. There is a new option on the settings section, accessible through the settings link at the bottom of the left menu. There is a new "Forms" option in that section where you can customize the forms.
Customer support service by UserEcho
