We're here to help you get the most out of VBS Digital. When reporting issues, please include a link to your VBS Digital page. This will enable our technical support team to locate your account and investigate the issue.
You are viewing the VBS Digital Support Forum. For questions or feedback about Answers Bible Curriculum, visit the Answers Bible Curriculum forum.
Also, if you would like to influence the future development of VBS and it's features, please take our survey. Your feedback is much appreciated!
Team Settings
Would like to remove Team Settings from the Student Registration Form entirely. Is this possible? I deleted all the teams, but the word "Teams:" still appears on student registration form. How can I remove this. I do not want parents to have the option to choose this setting.
The "Teams" field only appears in the admin, not on the public registration form. Parents will never see it. It is one of the methods available for you to assign or reassign students and volunteers to teams from within the admin.
You can customize the registration forms from the settings section, accessible from the settings link at the bottom of the left menu. The "Teams" field is automatically added when working with volunteers and students in the admin, so it can't be changed in the settings.
The system is not designed to function with no teams. You'll want to put at least one team back in, or you will likely run into errors with some functions of Director. The next software update, tentatively scheduled to happen in a few weeks, will prevent users from deleting all the teams, age groups, or rotation settings.
Back arrow
When I get into some pages (the page for editing My Address for example), there is a small back arrow that looks like it should take me back out of the form without saving. I've seen this in several places and it has never worked for me.
Allergy Concern and Medical Advisory buttons not staying checked
I noticed that the Allergy Concern and Medical Advisory buttons un-click themselves after the child is registered and won't stay clicked to alert you. However the information added by the parent is still available if you click on the button in that child's profile. Is this something that will be getting fixed soonish?
Our next scheduled update is still a few weeks away, but as this is a fairly important feature, we got approval to do an out-of-cycle patch for this problem. It should now be fixed. If things still aren't looking right, let us know.
Payment options
Is there a functionality to the director to allow for payments to be taken either for items to purchase or for fees to be paid?
Now that links are supported in emails, you can use that to request payment. Details on how to do that can be found here:
PLUS version launch date
When can I expect the PLUS version to go live? Our program starts the first week of June and I would like to give about 2 months for parents to pre-register (meaning that it would open the first week of April). My problem right now is that since I can't edit the registration forms until the full version is launched, I am cutting it very close to my projected pre-registration date.
Good news on that front. We made the ability to customize the registration forms available to beta testers today. There is a new option on the settings section, accessible through the settings link at the bottom of the left menu. There is a new "Forms" option in that section where you can customize the forms.
Registration Payment
Will there be a feature to include payment for families in the registration process?
Room Specification
How do I specify by room name or number what room each activity will take place? That would be helpful to put on the schedule that the site generates, but I don't see a way to input that information.
Student Team assignment What is Round Robin mean?
Just curious what Round Robin means. Trying to decide if I should turn it on or off?
Error with Team settigs
I keep getting an Error message when trying to set up my teams. I first ran into the problem last week when I was adding teams. I thought it would be fixed by now. It's been almost a week and I get the same error message. Is this being worked on or is it something I am doing?
You have deleted all of your rotation stations. The teams page can't work without them. If you add your rotation stations, the teams settings will start working again.
The next update to the software will prevent users from deleting all their rotation stations to prevent this from happening.
BTW: I noticed your age groups aren't sorted. If you wish to sort them, they can be dragged-and-dropped into whatever order you choose. You can drag using the "four line" icon to the left of the age group.
If you run into more difficulty, please let us know right away so we can get things resolved for you quickly.
Nametags
Would it be possible to add a selection for printing name tags on Avery 5160 labels? We use those as our go to labels. Also I don't see a button to export the registration data, am I missing that? We send out a mailing after VBS and find that field very useful.
The ability to export your data to a CSV file is now available. There is a button on the Student and Volunteer pages.
Customer support service by UserEcho
