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Why are some registrations duplicating, but not identical?
We've had four families register with duplicating records. I called one of the families today to see if she was aware and if there was something I could do to help. I understand that the duplicates were caused by phone registrations where the site froze and the registrant hit "enter" a second... or third time. I understand that... but why would the duplicates not be identical? Each of those registered as a girl, the second entry defaults back to boy. Hopefully we won't have a lot of these, but a second aspect that is difficult to manage. The listing of students where I can manage students, doesn't include the sex of the student, so it is more difficult to determine which one needs to be deleted. Would it be possible to include the sex on the manage student page? That may also help me when reassigning classes. Thanks.

i hit the print button for registration page and it just "dances"
unable to print student registration forms...I hit the button and it just sits there working!

Does a church receive authorization to make copy musics onto CD's once the church purchases the VBS songs?
Hello,
I have a question regarding the VBS songs: once the church purchases the songs, does the church receive authorization to make copy musics onto CD's, so that we can share them with our students?
This will be for our VBS this year.
Thank you.

No, we do not presently support user-uploaded custom images on the VBS pages. We recommend you link to the VBS page from your church's website, where you can customize it however you'd like.

Print Registration
Is there a way to view or print the complete registration forms. All I am seeing is their name, age, related students, etc. but not any of their personal details unless I click edit. Is there a way to easily few full details for each student registered or print the complete registration forms?

deleting age group
I keep trying to delete age groups and it won't let me. It says I have students enrolled in those groups, but I have deleted those students (they were test students only). Help! :)

Add Student
I had a mother enter in one child, and clicked to add a student. Somehow it didn't go through. I told her I would insert her other child, but I clicked to edit the information and it won't give me an option to add a student once the form has already been filled out? How could I do this without filling out all new information?

Is there anyway to retrieve someone who was accidentally deleted?
I was deleting duplicated students and somehow deleted the entire group. Is there anyway to get that info back??
Customer support service by UserEcho