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Changing non-editable fields in registration forms
I want to change a non-required field (e.g., email in volunteer registration) in the registration forms to required but there isn't the option to edit that field. Others have asked for this so it seems like something that should be made available. I want to be able to email my volunteers and need email addresses to do that.
Hi Stacia, I've made your VBS event's volunteer email field required. The email fields are locked because if they are renamed or removed it causes things to break. Email fields are set to optional by default, but if anyone would like their field to be set to required they can request it and I can go in and enable it in the backend.
My code isn't doing anything?
I put in my access code but it is not working.
We are using Time Lab but ArticQuest show up on my Director info How do I change this
Hello! Operation Arctic was selected when setting up the VBS. The easiest way to get set up with Time Lab is to start fresh by creating a new event here: https://myanswers.com/vbs/manage/ and selecting the Time Lab theme.
Need to change the URL
I am setting up my VBS for Time Lab 2018. As I was creating the event and entering the settings I created a URL for the public site which does work. later I decided I didn't like the url and wanted to change it. Thats when I realized I have a typo in my url but I also found out there is no way to change the URL.
Currently it is https://hbfvbs2108.myanswers.com/time-lab/ but I need at minimum to change the 2108 to 2018 but I'd also like to make more changes.
Is this even possible or do I need to create an entire new event?
Hi Randy,
Yes, this is quite possible. You can make changes your VBS here: https://myanswers.com/vbs/manage/2447/.
To edit the organization part of the URL, go to Settings -> Organization, and update the following field:
Digital Library
I thought access to the digital library came with the contemporary super starer kit. When I try to access it - I am told I need to pay $39
Can I change the individual coordinator's permissions?
Thank you for all you've done with the new Digital Director! I'm adding coordinators, but don't want them to all have the permissions that are preset. I'd rather they didn't all have the ability to change teams, order supplies, etc. Is this something that can be edited on my end?
Thank you for your feedback! No, we don't currently support custom coordinator roles or changing permissions within existing ones. Please note that coordinators are only able to add items to the wishlist; only the director can actually order supplies.
aBC Downloads
I can't find where to enter my access codes for ABC curriculum downloads
Will MyAnswers Director be available for 2018?
I don't see it on the order form yet. Will it be part of the Starter Kits or sold separately? Thank you!
Yes, VBS Digital Director will be available for 2018. In fact, our development team has been working on many improvements for the 2018 VBS season that we expect to launch in January.
You won’t find Digital Director on your order form because everyone gets access to the Basic version for free. And if you purchase a Super Starter kit, you get access to the Plus version too!
If you just went with the Starter kit, you can always add Plus separately for $39 when you set up your VBS event in Digital Director.
Customer support service by UserEcho
