Continual issue with accepting invitation for VBS director link

Aleesha 3 years ago updated by Brad Brown (Answers in Genesis - Web Development) 3 years ago 3

The VBS director of our church is trying to add me as a coordinator on the my answers website. He has already "added" me on the site, I receive the email with the link to join, I click the link button and it takes me to the page to log in or create an account, BUT AFTER making an account it makes an account for me as if I am setting up a NEW event and I am the director. This has now happened TWICE to the two email address I have where we keep trying to make it work.

There seems to be a disconnect in the page where I click the link to join and then I create the account with my email address.  PLEASE HELP!!!

Under review

We'd need more information to be able to investigate.

The email you sent this request from is not associated with  an event. I tried to track down the event you were invited to, but the event I found has no outstanding invitations to you or anyone else. So, I'm not sure I'm looking at the right one. If the event director sent you invitations and then rescinded them, it would produce the behavior you describe, but it makes no sense for the director to have done that.

In general, if you have difficulty after you log in, you can stay logged in and just go click the link again. If it still doesn't work, either the invitation has already been accepted, or has been rescinded by the director.

If you provide us information to identify the event, we can investigate further. Information such as the director's email, the event's public page, or even the church name and address would enable us to find the event.

The issue has somehow resolved itself. The original emails sent by my director went out over a week ago to my first email address with no success and the second email address over the weekend. I am not really sure what the hangup was, but it's fixed. I have logged out of our My Answers account and logged back in to confirm that everything is in working order. The director was Paul Perrault, at Landmark Free Will Baptist church with the event running from July 17-21.

Thank you for the quick response! I sincerely hope it's smooth running from here.