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why can't i print a pre-primary teacher guide?

Trying to add dinner as an event

Hello,
I apologize for the delayed response! If you are planning for it to be the same length as the others (crafts, missions, snacks, etc.), then I suggest adding it to your "Rotating Stations". To do this...
1. Go to your settings.
2. Select "Rotating Stations" along the left side of the screen.
3. Click "add" then fill in the Name & Location.
If you have any questions or issues, please contact us.
In His service,
James
AiG Web Support

roster
I cannot see the names of the volunteers that registered or the names of the kids. I also cannot click on them to see who is who. Below is what I am seeing.

Hello Andrew,
I was able to work on, and resolve this for you, yesterday. If you have any questions or issues, please contact us!
In His service,
James
AiG Web Support

Is there a way to customize the length of time a station lasts? I need some stations to be longer than others.

Custom Name tags
Is there a way to add emergency contact and allergies to the tag?

how do I correct wrong email on volunteer sign up?

can I allow access only to resources
There are resources that I want to make available to team leaders. But they don't have any need to access any other areas. Can I give them access only to the resource area?

Hello Susan,
I can help you with that You may find that this article will help you with that. If you have any other questions or issues, please let us know!
Best wishes,
Tanner
AiG Web Support

i sent an invitation to my coordinators . They were asked for the access code. WHen they put the code in it said invalid. What should I do?

Join Us section of public page links to misspelled website
In the preview of our public page at https://myanswers.com/vbs/manage/40106/preview/ the WEBSITE button in the Join Us section at the bottom links to a misspelled website neewlifelamesa.org. It should be “new” not “neew”. I can’t find where to edit this. Was it entered wrong during the initial purchase and setup?

Hello Alan,
No problem! I have updated your website to http://newlifelamesa.org and verified it was fixed on your public page. Please let us know if you have any further questions or issues!
Blessings,
Benjamin

Finishing a VBS
Is there something specific we have to do to close out a VBS? My dashboard still had tasks on it from last year's VBS.

Hello,
The task list is not required to be completed. You can just leave it the way it is. If it bothers you, you can check all of the check boxes. If you wish to delete the event, you can do so by going to settings, then clicking the edit button on the Event card. Once there, scroll to the bottom and click the "Delete Event" button. If you have any other questions or issues please contact us!
In His service,
James
AiG Web Support
Customer support service by UserEcho