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Under review

why can't i print a pre-primary teacher guide?

Patty Milliron 2 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 years ago 1
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Answered

Trying to add dinner as an event

Country10 2 years ago updated by James S. (Answers in Genesis - Full Stack Web Developer) 2 years ago 1
Answer

Hello,

I apologize for the delayed response! If you are planning for it to be the same length as the others (crafts, missions, snacks, etc.), then I suggest adding it to your "Rotating Stations". To do this...

1. Go to your settings.

2. Select "Rotating Stations" along the left side of the screen.

3. Click "add" then fill in the Name & Location.

If you have any questions or issues, please contact us.

In His service,

James

AiG Web Support

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Answered

roster

Andrew Wells 2 years ago updated by James S. (Answers in Genesis - Full Stack Web Developer) 2 years ago 1

I cannot see the names of the volunteers that registered or the names of the kids. I also cannot click on them to see who is who. Below is what I am seeing.

Image 1869

Answer

Hello Andrew,


I was able to work on, and resolve this for you, yesterday. If you have any questions or issues, please contact us!


In His service,

James

AiG Web Support

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Answered

Custom Name tags

Lisa Brown 2 years ago updated by Tanner K. (Answers in Genesis - Web Support Analyst) 2 years ago 1

Is there a way to add emergency contact and allergies to the tag?

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Answered

how do I correct wrong email on volunteer sign up?

Linda Borror 2 years ago updated by Tanner K. (Answers in Genesis - Web Support Analyst) 2 years ago 1
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Answered

can I allow access only to resources

SusanCS 2 years ago updated 2 years ago 2

There are resources that I want to make available to team leaders. But they don't have any need to access any other areas. Can I give them access only to the resource area?

Answer

Hello Susan,


I can help you with that You may find that this article will help you with that. If you have any other questions or issues, please let us know!

Best wishes,

Tanner

AiG Web Support

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Answered

Join Us section of public page links to misspelled website

Alan Lewis 2 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 years ago 1

In the preview of our public page at https://myanswers.com/vbs/manage/40106/preview/ the WEBSITE button in the Join Us section at the bottom links to a misspelled website neewlifelamesa.org. It should be “new” not “neew”. I can’t find where to edit this. Was it entered wrong during the initial purchase and setup?

Answer

Hello Alan,

No problem! I have updated your website to http://newlifelamesa.org and verified it was fixed on your public page. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

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Answered

Finishing a VBS

Rachel K 2 years ago updated by James S. (Answers in Genesis - Full Stack Web Developer) 2 years ago 1

Is there something specific we have to do to close out a VBS? My dashboard still had tasks on it from last year's VBS.

Answer

Hello,

The task list is not required to be completed. You can just leave it the way it is. If it bothers you, you can check all of the check boxes. If you wish to delete the event, you can do so by going to settings, then clicking the edit button on the Event card. Once there, scroll to the bottom and click the "Delete Event" button. If you have any other questions or issues please contact us!


In His service,

James

AiG Web Support