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When I do a test print for the nametags, they are not aligned correctly for the purchased name tags. How can I fix this?
Hi Barbara,
Thanks for reporting that issue with the print nametags function. It is known and we have a task for our web designers to fix the layout there.
Meanwhile, I recommend using a word processor set to Avery template #74459 to print out your purchased name tags (https://answersingenesis.org/store/product/mystery-island-vbs-nametags/). That shouldn't present you with any formatting issues and also lets you customize exactly what goes on each nametag (custom background, text additions, subtractions, etc.)
To pull all the student info in a spreadsheet, go to your Students page and run the "Download Full Student List" action.
Please let us know if you have any further questions or issues!
Thank you,
Arthur
AiG Web Support
I am trying to print a portion of the primary guide and it won't let me . it sends me to a user website. what am i doing wrong
Hello Cindy,
I apologize for the issue you are having with printing the Primary Guide. Please try this link https://bit.ly/2R2sn58 to download and print the Mystery Island Primary Guide.
Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Where do I find the clip art for Buccaneers Bay Lodge?
We're working on stage design for Mystery Island and the "Set Design & Construction" refers to "See the Promotion Resources for clip art of the lodge and its accessories." We haven't found the clip art for the Buccaneers Bay Lodge.
Has anyone found it?
Hi Taylor,
I heard back from web content; the lodge clip art can be found here: https://myanswers.com/vbs/mystery-island/resources/drama/miscellaneous/.
Set elements is the file containing the basic b/w set designs, but the set concepts are also helpful in providing ideas for set design.
Please let us know if you need any further assistance!
Thanks,
Arthur
Yes, I just set that field on your volunteer form to optional for you. Please let us know if you need anything else!
Arthur
AiG Web Support
drama checklist not populating for drama coordinator
Hello, We made a sample drama coordinator using my wife's email. Upon opening it, we noticed there is not drama checklist available. However, in the director's checklist section, we can clearly see it. Thanks in advance!
Hello Vladimir,
Happy to help! I have resolved the access issue for your wife and she can access her VBS Checklist at https://myanswers.com/vbs/manage/23838/. Please reference the screenshot below.
Please let us know if you have any further questions or issues!
Blessings,
Benjamin
How do we find graphics for Incrediworld VBS?
How do we find graphics for Incrediworld VBS?
Hi Kelsi,
You can get free access to the Resources DVD-ROM downloads via this link: https://answersvbs.com/raceresources/ . I just manually added it to your account, so there's no need for you to go through checkout. 🙂
You can now access the files from your Downloads page here:
https://answersingenesis.org/account/downloads/?q=Incredible%20Race%20VBS%3A%20Resource%20DVD-ROM
Also, please see this page for additional resources for leaders and parents: https://answersingenesis.org/vbs/incredible-race/resources/.
We also offer VBS Digital, which you can read about here: https://myanswers.com/vbs/. VBS Digital Plus includes the complete digital package with even more resources than are in the DVD-ROM download.
Please let me know if you need anything else!
Thank you,
Arthur
Link still work?
Hi, we purchased the digital vbs kit for last year and unfortunately were not able to hold our VBS like planned. My question is, will the link that we received for last year still work to access all the online tools and stuff?
Thank you!
Hello Michele,
Yes, here is your link to access your Mystery Island VBS: https://myanswers.com/vbs/manage/. From there you can enter your access code. Please let us know if you have any further questions or issues!
Blessings,
Benjamin
We need student guides do you have any church in Kansas who have done it since it's sold out?
We need Primary, Junior are what are needed.
Hello Tina,
I apologize for the delay in response. I will be sending you an email with the requested guides attached. Please let me know if you are still unable to access the guides.
Blessings,
Benjamin
science experiments for Kingdom Chronicles?
Has anyone developed science experiments for Kingdom Chronicles? Or have a resource for ideas?
why won't my email let me type in "body"?
When I try to email my volunteers, it let's me type in the subject line but won't let me type int he body of the email.
Customer support service by UserEcho
