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Answered

The MAP lists correct address, BUT the PIN is in the wrong location. HELP!

David Roy Slentz 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 2

The MAP lists correct address, BUT the PIN is in the wrong location. HELP!

Answer

Hi David,

Did you try clicking and dragging the red pin on the map? It should move when you do so (then click save to keep the change). I was just able to move it to the right location and save it.

Thanks,

Arthur

Answer

Hello Wyatt,

Yes, the drama sound effects are also available in the Resource DVD-ROM download and, if you purchased the Digital addon, they are also available within the MyAnswers Library. You can access them here:

AiG web store: https://answersingenesis.org/account/downloads/?q=dvd-rom

MyAnswers: https://myanswers.com/vbs/incredible-race/resources/dramas/sound-effects/

Please let me know if you have any more questions!

Blessings,

Arthur

Answer

Hello!

Your event will be immediately visible on the events page once your public page is published.

https://myanswers.com/vbs/events/

Please let me know if you have any more questions.

Blessings,

Arthur

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Answered

Student Guides

Melanie Langworthy 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

Are the student guides included in the digital downloads, or do we need to order those from AIG?  I find the Teachers Guides downloads, but not the student....  

Answer

Hello Melanie,

No, the student guides are not included in the digital downloads. VBS Digital Tools is designed as a tool for the director, teachers, and coordinators, and we provide the Teacher Guides as part of the Digital upgrade to assist in those roles. The student guides are not included because we don't offer digital-only complete packages until we run out of the majority of the physical material. When we do, those are available as Digital Starter Kits in the web store (Ex. https://answersingenesis.org/store/product/ocean-commotion-vbs-digital-starter-kit/).

See the guides in the order form in the store, under "Student Resources". https://answersingenesis.org/vbs/2019/order/.

Please let me know if you have any more questions!

Blessings,

Arthur

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Answered

Lost Access Code

Jodie 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

Hello, I have lost my orginal access code from our VBS :( 

I purchased the additonal 39.00 Digital acess but keeps asking for an upgrade and will not let me advance.

Answer

Hello Jodie,

I looked into your VBS event and can confirm that your upgrade has been applied. You will not have to pay any more for Digital access. What page are you on that is showing you that message?


If you are creating a new event, just click "Use Digital Code" without entering a new code (since your old one is still applied). You will then See "VBS Digital: Incredible Race" selected as an option -- that will give you everything.

Please let me know if you have any more questions.

Blessings,

Arthur

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Answered

email templates

rachelpapillon 5 years ago updated by Scott T. (Answers in Genesis - Web Development) 5 years ago 1

Is there a template for daily emails during the week of vbs? (Like the theme of the day and what they kids learned?) 

Answer

Hello Rachel,

I apologize for the delay in getting back to you. While we do not provide email templates, you can use the logos and clip art to make your own. You can find these here: Library -> Resources -> Promotion

Please let me know if you have any further questions or if I can help with anything else.

Blessings,

Scott 

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Answered

graduation certificate

Paula 5 years ago updated by Scott T. (Answers in Genesis - Web Development) 5 years ago 1

where can I find the vbs graduation certificate to print?

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Answered

Can I keep track of daily points

Teresa 5 years ago updated by Scott T. (Answers in Genesis - Web Development) 5 years ago 1

Am I able to use a rooster on here to enter and tally the daily points each day?

Answer

Good morning Teresa,

We do not currently provide a way to keep track of the daily points digitally. However, we do have PDF's you can print for each day and use them to track points. 

The tally sheets can be found by following this path: Dashboard -> Library -> Resources -> Director -> Miscellaneous -> Team Roster. You can find more information about the Team Challenges and tracking points in the Director's Guide, under the Daily Itinerary section.

Please let me know if I can help with anything else.

Blessings,

Scott 

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Answered

where do I find the individual challenges for each night?

Jo Holloman 5 years ago updated by Scott T. (Answers in Genesis - Web Development) 5 years ago 1
Answer

Hello Jo,

You can find the daily challenges by following this path: Dashboard -> Library -> Resources -> Director -> Challenges. Please let me know if I can help with anything else.

Blessings,

Scott  

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Fixed

Administrative Coordinator Role

JKVBS 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 7

Why is Administrative Coordinator not available as a Coordinator with a corresponding checklist? As Administrative Coordinator, I have a specific lists of tasks, which had to be given to me via a photocopy from the book because there is no corresponding Coordinator role and checklist online. This makes things overly complicated and difficult.

Answer

For now, Assistant Directors and Administrative Coordinators should use the same permissions set as the VBS Director. This prevents the master checklist from having duplicate items representing the same task.

See the new helpdesk article: https://myanswers.userecho.com/knowledge-bases/2/articles/2127-how-should-i-add-my-senior-assistantscoordinators-to-my-vbs-event.

If and when that functionality changes, that article will be updated.