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Answer

Yes, you can edit that address by going to Promote -> Edit Volunteer Welcome Email and editing the "Email for volunteer contact" field. Please let me know if I can help with anything else!

Arthur

Answer

Hi Andrew,

Yes, the Incredible Race bulletin inserts use Avery template 3251.

See the Promotion guide for more info: https://myanswers.com/vbs/incredible-race/guides/director/promotion/.

Also, here's the store page: https://answersingenesis.org/store/product/incredible-race-vbs-bulletin-inserts/.

Please let me know if you need anything else!

Arthur

Answer

Hello Ann,

We don't currently have an option to download a coordinator roster like with the student and volunteer rosters. However, you are able to filter your coordinators by roles by using the sort dropdown menu (pictured below) and then add them to a new or existing spreadsheet.

Please let me know if you have any more questions!

Blessings,

Arthur

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Answered

can't edit the contents of my public page.

Jan 5 years ago updated by Scott T. (Answers in Genesis - Web Development) 5 years ago 1

Want to edit the registration button name, add a space between the city and state,add information to general information section.

Answer

Hello Jan,

Thank you for bringing the spacing issue to our attention. I have added a space between the city and state in the template. You can add additional information to your page by editing the body section on the "Edit Public Page" page. (Dashboard -> Promote -> Edit Public Page).

Unfortunately, the name on the registration button is part of the public page template that all the VBS event public pages use, so we aren't able to change it for just your event. 

Please let me know if I can help with anything else.

Blessings,

Scott 

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Answered

Crown and Dead End Sign Visuals

mrscarnahan 5 years ago updated by Scott T. (Answers in Genesis - Web Development) 5 years ago 1

Where do I find the crown and dead end sign visuals listed in the primary teaching guide on day 4?

Answer

Hello Katherine,

Sorry to hear you are having trouble locating those files. You can find the crown and dead-end sign PDFs by following this path: Dashboard --> Library -> Resources -> Teaching -> Primary.


Please let me know if you are still having trouble or if I can help with anything else.

Blessings,

Scott 

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Answered

pre-primary and primary teacher guides are the same book

Jeffrey Spielman 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

Are the pre-primary and primary teacher guides the same book?

Answer

Hi Jeffrey,

No, the pre-primary (ages 4–6) and primary teacher guides  are separate and cover a different range of children.

Please let me know if you have any more questions!

Blessings,

Arthur

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Answered

upgrade

Dana Wright 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

How do I purchase the upgrade for Ocean Commotion? I'm not able to print or see forms and course info with the standard digital version I bought. 

Answer

Hello Dana,

It sounds like you're looking for the Ocean Commotion Digital Starter Kit: https://answersingenesis.org/store/product/ocean-commotion-vbs-digital-starter-kit/.

The Ocean Commotion Digital Kit that you purchased through MyAnswers includes the Digital Tools Plus upgrade for your VBS event, as well as online versions of the Ocean Commotion guides.

Please let me know if you have any further questions.

Blessings,

Arthur

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Answered

404 image

Staci G 5 years ago updated by Zion O. (Answers in Genesis - Web Support Representative) 4 years ago 1

When I go to the resources tab on my digital my answers vbs it shows up at a 404 not found code?  Please let me know how to fix this.  It is for time lab. thanks 

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Answered

daily tally sheet

socalpeach18 5 years ago updated by Scott T. (Answers in Genesis - Web Development) 5 years ago 1

Where can I find the daily tally sheet for Team Leaders during the Team Challenge contest? 

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Answered

How do I only show available volunteer positions from the website?

stephanienewton5 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

Two of my positions have already been filled but it shows them as available still on the website. How can I hide the ones that are filled and show only the positions that are available?

Answer

Hi Stephanie,

We currently don't have an option to omit volunteer positions that have been filled. Until we do, you could potentially display that the roles have been filled by doing the following. 

Go to MyAnswersVBS => Events => Manage => Settings => Volunteer Roles. Once you are there, you could adjust the names to show that the roles have been taken. For example, you could do "Snack Coordinator: (Filled 1/1)," or "Scientists: (Filled 3/5)." 

Hopefully, this will be a short term fix for your issue until we have a built-in option. Please let me know if you have any more questions!

Thank you,

Zion