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Email using myAnswers email function
Once emails are sent using the myAnswers email function (in People tab), is there a way to view a "sent" file? I have not found any way to ensure emails were sent as planned
Hello Karen,
We do not offer a confirmation email. However, you can send yourself an email to test beforehand. Please let us know if you have any further questions!
Blessings,
Benjamin
Does the Digital access that comes free with the VBS MI Super Starer Kit gives us access to documents online, like the program supply list?
Does the Digital access that comes free with the VBS MI Super Starer Kit gives us access to documents online, like the program supply list?
Hello,
I apologize for the delay in response. Yes, here is a direct link to the Supply Lists: https://myanswers.com/vbs/mystery-island/resources/director/supply-lists/. Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Countdown Video
Has anyone created a countdown video for 1, 2, and 3 minutes to have on the screen before a video is shown? I'm streaming portions of the play and songs to classrooms and I'd like to have those visual timers available on the screen to help leaders know when they will start. Having it with Mystery Island logos and background music would be awesome!
Our URL didn't work "page not found"
I am trying to set up our URL for preregistration, but when I tested it, I got "Page Not Found".
Hi Linda,
Your public page is live here: https://etowahbaptistchurch.myanswers.com/2020/ and you can register here: https://etowahbaptistchurch.myanswers.com/2020/register/.
You can edit your public page here: https://myanswers.com/vbs/manage/11210/public-page/ and you can toggle registration here: https://beta.myanswers.com/vbs/manage/11210/promotion/.
Please let me know if you have any more questions!
Blessings,
Arthur
Student sign out, check out process
Is there a way to mark students as picked up or sign them out electronically?
Hi Rachel,
Unfortunately no, we don't currently support signing students in and out; we do have the Attendance page, but it only tracks whether the student attended or not, not when they were signed in or out. Instead, you can use a separate check-in/out sheet or an online service like KidCheck. Our thinking was that for VBS, churches would just continue to use whatever system they were already using for Sunday School.
Blessings,
Arthur
name tags
How can I print nametags for coordinators?
Hi Alexis,
We don't currently support printing nametags for coordinators from VBS Digital, but you can get around that by creating a Coordinators team and then adding volunteers to it for each of your coordinators.
You can also order a pack of 60 nametags from our store and then print them from a word processor using Avery template 74459.
Blessings,
Arthur
Is my subscription to Digital Pro able to be extended to next summer?
Due to COVID-19, we decided to postpone our Mystery Island VBS until next summer. I love Digital Pro and would like to retain my settings for next summer. Are you able to extend my subscription, or will I need to somehow repurchase?
Hi JS,
Yes, you will still be able to access your VBS event. Just update your event date when it's been determined and everything will still work. And of course, we'll be happy to help If you do run into any issues.
Blessings,
Arthur
email questions
How do I customize the printable Team Roster Form Column Title Headings so that I can omit the headings I don't need, and add headings I do need to make it fit our at home needs?
Hi Cheri,
While we don't allow for customization of the Team Roster printout, you can also run the "Download Full Student List" action and then modify the spreadsheet to fit your exact needs.
Please let me know if you have any more questions or issues!
Blessings,
Arthur
How do I add preschool to registration form
Hi Carrie,
You can add Preschool to the registration form by adding it to your Age Groups. Please let me know if you have any more questions!
Blessings,
Arthur
track order
How can I track my order? I need to know they will be here in time since my vbs is less than a month away.
Hi Robyn,
You will receive a shipment confirmation email with a tracking number when the order departs our warehouse. If you have any more questions regarding your order, please contact Customer Service at custserve@answersingenesis.org or (800) 778-3390.
Blessings,
Arthur
Customer support service by UserEcho
