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my director code isn't working. I did not get to the confirmation email on time
How to access Library content in Digital Director
I have Digital Director but can't access the Library content. I understand it's an add on but I can't figure out how to order. Thanks!
No save button on Edit Public Page?
I had already edited my public page and Published it. I wanted to make some changes. I went to edit public page and made my changes. However, I only see an Unpublish and View button. I never get a Save button.
I looked at the knowledge base and this was a known issue a year ago. I tried the solution given by the tech support representative -- to edit another field (not the body of the content) in order to trigger the save button. However, not matter what I turned on or off, or what field I typed into, I couldn't get a save button.
Also, when typing in the Facebook, Twitter fields, etc., I noticed that the field help does not go away when I start typing, so the first several letters look as if nothing is typing. It is not until my input is longer than the field help that it is actually visible.
Hi Lori, there was an issue with the side buttons that was preventing the publish and unpublish buttons from working and the save button from appearing, but it is fixed now. The issue with the placeholder text in the link fields should also be fixed.
My product code is not working. Help?
I set up my page as far as I could. I want to go back in and see what else I can do now, but it asked for my code and now it's not working.
Is there a promotion video with the kit? I can't find it... Kind of a commercial for the leaders ... and the kids.
There's been promotional videos before but I can't find it in the kit. Maybe I'm overlooking? Thanks
I have deleted students and the still show up in the attendance report.
We were trying to run some sample students through the database to see how it works. It show that they were deleted but the attendance report still shows them. Please help.
I am attempting to accept an invitation as a coordinator, but after logging into my account, it says there are no events scheduled. The director page also does not show that I have tried to accept my invitation.
Hi Sarah, I looked at your church's event and it shows that you accepted the invitation and were added as a coordinator.
You won't see the event in your account because your account didn't create it. You can go directly to the event here, though: https://myanswers.com/vbs/manage/2887/
Why is my public page saying "The page for this even is coming soon!" Even though I have published it?
www.ccwoodstockvbs.myanswers.com/time-lab
Why is my public page saying "The page for this even is coming soon!" Even though I have published it?
Hello! Your public page web address is: https://ccwoodstockvbs.myanswers.com/time-lab/. Note the lack of the "www" subdomain. If you just use the link as provided you shouldn't have any issues with it.
No specifics when volunteers sign up
When volunteers sign up for a specific role or task I get an email that says they signed up as a "worker" but nothing indicates just what role or position they are volunteering for. The only choice I have is to assign them a role but I don't want to assign them to something when they volunteered for something else.
In the example I know that Kailey signed up as a Time Keeper (listed on the form) but this is what I received.
Customer support service by UserEcho
