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I can't see my public page
I have published my "Public Page", but whenever I navigate to the link (as a regular user would), I am directed to my "Director Checklist" page. Help!
The bug that prevented "vbs" from working as a page name from working has been corrected.
Where can I find the map to locate other VBS Events near me?
I am looking for the map of VBS events by location so I know which churches in my area are using Operation Arctic. Is there a link?
Yes, you can find that here: https://myanswers.com/events/
Creating small groups or crews out of my grade level teams
I have grade level teams. Within each team I need to create small groups or crews. Is there a way to automatically create the small groups out of the larger groups? Or even a drag and drop feature? or do I have to do this manually once I print a roster?
I found another online software called VBS Pro that has this feature and I was hoping that you offered it as well.
The map is not showing up on my page?
I have set up my church's addresses and yet the map is not loading?
Is there a way to make a field "required" that says no and does not have a way to edit it? Also, is there a way to change the order that the fields appear on the form?
For example, the Email field is listed as not being required, and there is not an option to edit it. I just want to make it a required field.
Also, the phone number for the Emergency Contact - I would like to clarify that by labeling it "Emergency Contact Phone"
Hi Patti, I have made these changes to your event. Please let me know if you need any more assistance.
Can volunteers see where other volunteers sign up
In order to have our volunteer spots filled, we have the option for people to choose the team they are volunteering for. Is there a way for the volunteers to see where other volunteers have signed up?
Volunteers do not have access to see any data in VBS Director. So, they can't see what positions are filed.
If you wish to encourage people to request certain roles, you could put a message on the volunteer registration form with your needs. You can put a "Display only test field" on the form with your message to new registrants. This message wouldn't be automatically updated to reflect new registrants, but you can manually update it at any time.
Will classes reassign if age is changed?
We will have PK4 through 5th grade, with 4-5 teams per grade. Using round robin assigning, if I have to change a grade or age, will the system reassign the student?
No, the automatic assignment happens when the student is registered. Students will not be automatically reassigned later.
If you add a new team, the "round robin" setting would assign new registrants in that new class first, until its enrollment catches up with the other teams for that grade. Then it would go back to rotating through the teams until they're filled.
If you remove a team, any students on that team will become "unassigned" and would need to be manually assigned to a new team.
can i customize which coordinators get email alerts
I've named several coordinators - publicity, decorating, drama, etc. but now all of these people are getting an email every time a new student registers. Is it possible for only the VBS director to get those email rather than all the coordinators?
Each coordinator can set their own email preferences. That's done on the "Email" page in the settings section of your event.
Form Fields- Error
Under "Settings" > "Forms" > "Family Information I am trying to edit the "Email" block so that an email is required when parents register. I am not seeing an option to edit that block or to delete it. Why can I do this with other items under "Family information", but not the "Email" block?
We previously fixed email to be an editable field, but existing events were not affected by this change. I've manually changed the family information email field on your registration form over to both be editable and required. :)
Permission Form
Our students, entering 5th grade, need an extra permission form because we take them off-site. Is there a way to add a permission form to the registration process?
If all you need is for parents to check a box giving permission, you can customize the registration form to include that. You'd need to include a note that this only applies to 5th grade.
If you need a permission slip filled out, you could add that information to the email they receive after registering, and include a link to a form they can print out and bring in. You'd need to create a form and put it in a publicly accessible place on the internet.
Instructions for updating the email and including a link can be found here:
Can I include links or attachments in the registration email?
Customer support service by UserEcho
