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Downloading Volunteer Information
I see where I can download the student registration information into an Excel spreadsheet from the Manage Students tab; however, I do not see that option on the Manage Volunteers tab. I would very much like to download my volunteer information into an Excel spreadsheet as well. How can I see the complete information on my Volunteers?
Certificate error
I have published my public promotion page and I receive errors like this one.
This server could not prove that it is www.imperialbiblechurch.myanswers.com; its security certificate is from ssl383999.cloudflaressl.com This may be caused by a misconfiguration or an attacker intercepting your connection.
I can't open it on my apple devices as well because it comes up forbidden.
My URL is imperialbiblechurch.myanswers.com/operationarctic
How do I fix this?
Birthdate on student registration page is not working. Only goes to month of April.
Birthdate drop down only has Jan - April to select from.
Beverly Valdez
Ahtanum Pioneer Church
adding a coordinator role
is there a way for me to add a coordinator role? the ones that you have preset do not suit my needs. Thanks
No, at this time you can't add new coordinator roles.
To help us evaluate how we can improve the system, what types of additional roles would you find useful?
details are duplicating
When I use a checkbox with details, why do the details show twice? After the checkbox, and again after the details.
publishing vbs to church website
I entered all the info for our Public Page, and followed the directions to "publish", however it does not appear on our website. Can anyone help me with this?
I am trying to add a Director to my event
I am trying to add Debbie Townsley to my event. When she gets the email and clicks on to add an account, it doesn't link her to the Christ Community Church event. It only asks her to create her own event. How can I link her in?
Registration form
Hi, I would like to add T-shirt size on the registration page. In the knowledge base, it indicates that I should be able t go to settings > Forms and do this. However, I looks like I may need to upgrade to VBS Director Pro. If that's the case, I can do it (depending on the cost). However, when I click the upgrade button, it doesn't do anything.
My link is below:
https://myanswers.com/manage/194/settings/
For this first year of MyAnswers Director, we're giving everyone access to all Pro features. I'm not sure why your event wasn't set up for that. However, I have upgraded your event. So now you have access to all the features, including custom forms.
Custom questions on registration form do not recognize carriage return.
I am trying to add a custom question that has multiple paragraphs. Although the carriage return shows up on the admin side of things, it is just one solid block of text on the public page.
I updated those fields to preserve the line breaks, so it should look better now.
Customer support service by UserEcho
