I do not see the toggle switch to turn off the video promo

molson 6 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 3 years ago 6

I do not see the toggle switch to turn off the video promo from our public page (Time Lab). Is this still possible?


The toggle switch is supposed to be there. We'll get it added back.

For now, I disabled it for you. The video will still appear on the "Edit" page, but will not appear on the actual public page.

Thank you! Also, I noticed that it keeps showing our TIME of the event even though I toggled that OFF in the editor... I do not want the time shown on our public page.

The time has been corrected to only display if the option is selected on the edit page.

Thanks for letting us know about that issue.

Hi, How do I delete the promo video from my public page? Thank you!


Hello David,


You can remove the promotion video off your web page by following the steps below:

  1. From the dashboard, click on Promote
  2. Click on Edit Public Page
  3. Scroll down until you reach the Video section
  4. Click the toggle button off

For your convenience, here is a link to edit your VBS public page: https://myanswers.com/vbs/manage/25035/public-page/.