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Answered

Can't find my public page plus registration info gone

ebcbulletin 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 4

My "to do" checklist says that my page has been made public, but I can't find it.  Also, I went into the registration page (which also indicates that I have completed the task) and all the information that I had entered is gone.  evergreen-baptist.myanswers.com/time-lab.  Thanks. Linda MItchell

Answer

Hi Linda,

To publish your public page, go to Promote -> Edit Public Page -> Click the Publish button on the left.

It looks like your customizations have been retained, both on the age groups (https://myanswers.com/vbs/manage/3025/age-groups/) and on the teams (https://myanswers.com/vbs/manage/3025/teams/).

It doesn't look like you've customized your registration page but you can do so by going to Promote -> Edit Registration Forms.

Please let me know if you need further assistance.

Arthur

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Not a bug

my checklist won't load

Pamela G. 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 1

My checklist will not load.  The little colored balls just keep bouncing up and down.  I tried two computers and signing out and refreshing, but nothing helps.

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Answered

Digital Plus Guides

rlputvin 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 1

When I access the guides in the digital director library, I'm only getting text, not the actual pages for the guides.  How do I get the actual pages like we used with the PDF format?

Answer

Hello, while we don't offer PDF downloads of our guides as part of your Super Starter Kit, you can either print out the material from the Digital Library, or you can print out rich text versions of the guides from the Time Lab VBS: Resource DVD-ROM download that came with your Super Starter Kit. (https://answersingenesis.org/store/product/time-lab-vbs-resource-dvd-rom/?sku=11-6-294). You may download those files here: https://answersingenesis.org/account/downloads/?q=dvd-rom.


If you really want PDF versions of the guides, they are available for purchase here under Leader Guide PDF downloads: https://answersingenesis.org/vbs/2018/order/.

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Not a bug

Discount not found

Reba 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 1

I just opened my kit, but am receiving a message that my discount code is not found.

I've tried with & without hyphens, case-sensitive, all caps and all lowercase. Where do I need to go from here?


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Answered

how do i add preschoolers to the registration form

pastorjefferson2009 7 years ago updated 7 years ago 2
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Answered

How do you customize team rosters?

vbs 7 years ago updated by Scott T. (Answers in Genesis - Web Development) 5 years ago 3
Answer

Hello Kristen,

We are not able to support customizing the printable rosters at this time. You can add additional info to the margins on the printed pages, or you can make your own custom roster using the downloadable spreadsheet. To get there, go to People -> Students, Manage All Students ->Actions drop-down menu -> Download Full Student List.

Please let me know if I can help with anything else,

Blessings,

Scott

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Answered

CODE NOT WORKING

Luke Bylsma 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 1

I'm typing my access code in from the kit we received, and it's saying it's invalid. Is there something I can do to get it to work?

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Answered

public page

jhall 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 2

Public page wont publish even though I have hit the publish button many times.