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404-Page Not Found
I keep getting an error message saying, "Oops...Blizzard the Polar Bear seems to be lost! 404-Page Not Found," on some of my Director Plus checklist items.
Edit full team roster
How can I edit the information listed on the "print full team roster" option? We do not want many of the options listed to be included and we would like to add a couple of fields that are currently not listed. Thanks!
Good afternoon! Instead of clicking "Print Full Team Roster", select "Download Full Student List". That will generate a spreadsheet, with which you can add and remove fields.
I have entered my VBS kit code but it shows an error when I click to view curriculum
I just purchased the super starter kit and received my code via email. I tried to access the digital stuff but it's not allowing me to do that? It only shows last year's picture with an error message. Do I have access to any digital material?
Hi Janet, I checked on your event and the access code for Time Lab Super Starter Kit has been added to your account. This code includes Director Plus access but does not include access to the digital library. That add-on is an additional $39.
Good afternoon! We reviewed your question. Due to Facebook's restrictions on custom code (which can cause security issues if misused), the countdown clock can't be used on pages without significant challenges to both development and implementation. Due to this, we are unable to support using it on Facebook at this time.
This should be fixed now. Thanks for your patience!
Link on church website
when I put the link to our digital director registration page on our church website and click on it, I get a 404 page that says it is coming soon. However, it has been published. Are you all still working on it at your end?
I do not see the toggle switch to turn off the video promo
I do not see the toggle switch to turn off the video promo from our public page (Time Lab). Is this still possible?
Customer support service by UserEcho
