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My product code is not working. Help?

Jenny 7 years ago updated by Anna_k 3 years ago 1

I set up my page as far as I could.  I want to go back in and see what else I can do now, but it asked for my code and now it's not working.

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how do I print extra copies of the director guide?

Melissa 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 1
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Is there a promotion video with the kit? I can't find it... Kind of a commercial for the leaders ... and the kids.

mnorman 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 3

There's been promotional videos before but I can't find it in the kit.  Maybe I'm overlooking?  Thanks

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I have deleted students and the still show up in the attendance report.

Becky Perkins Wilson 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 1

We were trying to run some sample students through the database to see how it works. It show that they were deleted but the attendance report still shows them. Please help.

Answer

Hi Sarah, I looked at your church's event and it shows that you accepted the invitation and were added as a coordinator. 


You won't see the event in your account because your account didn't create it. You can go directly to the event here, though: https://myanswers.com/vbs/manage/2887/

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Why is my public page saying "The page for this even is coming soon!" Even though I have published it?

rebeccainfla 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 2

www.ccwoodstockvbs.myanswers.com/time-lab


Why is my public page saying "The page for this even is coming soon!" Even though I have published it?

Answer

Hello! Your public page web address is: https://ccwoodstockvbs.myanswers.com/time-lab/. Note the lack of the "www" subdomain. If you just use the link as provided you shouldn't have any issues with it.

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No specifics when volunteers sign up

Randy 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 3

When volunteers sign up for a specific role or task I get an email that says they signed up as a "worker" but nothing indicates just what role or position they are volunteering for. The only choice I have is to assign them a role but I don't want to assign them to something when they volunteered for something else.


In the example I know that Kailey signed up as a Time Keeper (listed on the form) but this is what I received.


Image 137


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my course overview will not show up. It says page not found.

jbwill07 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 2

My course overview and other pages will not show up. When I click on it, it says page not found. Is this something you can only see with a "plus" package? Or am I not doing something right? 

Thank you.

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website not publishing

wheelerfam5 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 2

As far as I can tell, I published the page but when I go to the actual website, it has a 404 error message. What am I doing wrong? https://cbcwylie.myanswers.com/time-lab/

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Mixed theme

HBC VBS 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 3

Hello, I set up new Time Lab vbs but the Arctic Theme is showing in a few places.  I cloned as was an option.   Front page is good but it shows up in a few places