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Answered

when printing name tags the names are not centered

Gretchen 7 years ago updated by Jim S. (Answers in Genesis - Director of IT Operations) 6 years ago 1
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Answered

I cannot find the "lead a child to christ" digital resource

cole 7 years ago updated by Scott T. (Answers in Genesis - Web Development) 7 years ago 1

I cannot find the "lead a child to christ" digital resource in the digital library anywhere, but it says that it is a digital resource. Is there not a way to search the digital resource library?

Answer

Good morning Cole,

Sorry to hear you are having trouble. You can find the Leading a Child to Christ resource by using the following path.

From your Dashboard click -> Library -> Guides -> Director Guide, then click on the Leading a Child to Christ file.

Please let me know if I can help with anything else.

Blessings,

Scott 

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Answered

Is there a way to print blank name tags?

Joanna M 7 years ago updated by Scott T. (Answers in Genesis - Web Development) 7 years ago 1
Answer

Hello Joanna,

We do not currently support printing blank name tags with the VBS logo on them. However, you can order a pack of blank name tags here: https://answersingenesis.org/store/product/incredible-race-vbs-nametags/

Please let me know if I can help with anything else.

Blessings,

Scott 

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Answered

We're One Blood Instrumental Song

Brian 7 years ago updated by Jim S. (Answers in Genesis - Director of IT Operations) 7 years ago 2

The We're one blood instrumental posted on your website contains voices halfway though, can you post an update?

Answer

Brian,

I found out that the One Blood instrumental track is only available with background vocals. Please let us know if there is anything else we can do for you!

Thanks,

Zion

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Answered

international carnival ticket in word doc?

Mim 7 years ago updated by Jim S. (Answers in Genesis - Director of IT Operations) 7 years ago 1

I am doing the International Carnival but not all the games listed on the ticket which is only in pdf form.  Is there a word doc ticket that I can edit?

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Answered

Want to order cd's but can't find on website?

cschairerkessler 7 years ago updated by Scott T. (Answers in Genesis - Web Development) 7 years ago 1
Answer

Hello Cindy,

I apologize for the delay in getting back to you. If you are unable to find the CD in our web store here: https://answersingenesis.org/store/, you can connect with our Customer Service team by phone (800-778-3390) or email (custserve@answersingenesis.org).

Please let me know if I can help with anything else.

Blessings,

Scott

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Answered

How can I close online registration?

kbush 7 years ago updated by Scott T. (Answers in Genesis - Web Development) 7 years ago 1
Answer

Hello Karen,

I apologize for the delay in getting back to you. To close your registration, use the toggle switch on the Promote page. Changes made to those switches take effect immediately.

Please let me know if I can help with anything else.

Blessings,

Scott 

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Answered

How can I send a group email to all registered families?

carol ocain 7 years ago updated by Scott T. (Answers in Genesis - Web Development) 7 years ago 1
Answer

Hello Carol,

Unfortunately, we are not able to support sending custom emails from within MyAnswers at this time. Doing so would open AiG up to potential abuse of the email system. It would only take one "bad apple" to cause us to be in violation of spam laws or run afoul of bulk email policies of the major email providers. We definitely do not want our domains to be blacklisted by them, which would then mark all emails coming from our domains (VBS-related or not) as spam.

Instead, you can easily collect the email address of all your registrants by going to People -> Student/Volunteers -> Click the actions dropdown menu and select "Download Full Student List". The spreadsheet that downloads will allow you to select and copy the email address column into your email client of choice.

Please let me know if I can help with anything else.

Blessings,

Scott

Answer

Good afternoon Rachelle,

Not exactly, but you can send them this link to volunteer registration: https://sandyassemblyofgod.myanswers.com/incredible-race/volunteer/. It is set up a little differently than coordinators, as it has a registration page rather than sending invites to people, but it's to the same end. Please let me know if you have any more questions!

Blessings,

Arthur