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404 page not found
Robbiegirl 5 years ago
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updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 5 years ago •
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Good Afternoon Robbie,
I was able to verify your purchase of the Mystery Island Super Starter Kit with the preorder reward of the Teacher Guides. The Digital Plus upgrade you purchased gives you full site functionality, but without the Library Resources. The Preorder reward just gives you access to the Guides. So, the 404 error that you are receiving is because you would need to upgrade to Digital Pro in order to access the rest of the Library Resources.
Blessings,
Ben Sherrick
Customer support service by UserEcho
Good Afternoon Robbie,
I was able to verify your purchase of the Mystery Island Super Starter Kit with the preorder reward of the Teacher Guides. The Digital Plus upgrade you purchased gives you full site functionality, but without the Library Resources. The Preorder reward just gives you access to the Guides. So, the 404 error that you are receiving is because you would need to upgrade to Digital Pro in order to access the rest of the Library Resources.
Blessings,
Ben Sherrick