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upgrade to digital director
I ordered the super director kit but not the digital one that cost like $39 more or something. I want to upgrade to the digital director for online registration. What do I need to do? Please advise.
Why is the info I entered 2 days ago require re-entering? It does not seem to be saving my info.
time lab animations
Hi, I wonder if you can help me. I’ve bought the VBS Time Lab resource DVD and noticed that the short animations do not have any audio with them (although I’ve seen a Time Lab logo animation on you tube that does.) Am I missing something?
kind regards,
Joe Heyes
How do I use more than one computer with this My Answers Director?
How can I sync what I am doing at church with my computer at home?
Photo Release Form
Is there a way to add another form? We need parents to submit a photo release form and would like to keep everything in the same place.
my director code isn't working. I did not get to the confirmation email on time
How to access Library content in Digital Director
I have Digital Director but can't access the Library content. I understand it's an add on but I can't figure out how to order. Thanks!
No save button on Edit Public Page?
I had already edited my public page and Published it. I wanted to make some changes. I went to edit public page and made my changes. However, I only see an Unpublish and View button. I never get a Save button.
I looked at the knowledge base and this was a known issue a year ago. I tried the solution given by the tech support representative -- to edit another field (not the body of the content) in order to trigger the save button. However, not matter what I turned on or off, or what field I typed into, I couldn't get a save button.
Also, when typing in the Facebook, Twitter fields, etc., I noticed that the field help does not go away when I start typing, so the first several letters look as if nothing is typing. It is not until my input is longer than the field help that it is actually visible.
Hi Lori, there was an issue with the side buttons that was preventing the publish and unpublish buttons from working and the save button from appearing, but it is fixed now. The issue with the placeholder text in the link fields should also be fixed.
Customer support service by UserEcho