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Answered
My coordinators invited this week are not getting the invitation email.
Tanya Miller 5 years ago
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updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 5 years ago •
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I have resent the invitations, and cancelled and re-requested them without success. Invitations sent before Feb. 8th went through.
Answer
Answer
Answered
Hello Tanya,
Sorry about the email issues; we located a configuration issue with one of our servers that was causing emails to not be sent out at times. Everything should be resolved now, though! Please try again and let me know if you have any more issues.
Thanks!
Arthur
Customer support service by UserEcho
Hello Tanya,
Sorry about the email issues; we located a configuration issue with one of our servers that was causing emails to not be sent out at times. Everything should be resolved now, though! Please try again and let me know if you have any more issues.
Thanks!
Arthur