- VBS Digital
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Bugs
VBS Digital guides not downloadable
Our team cannot access any of the guides for Zoomerang. We have access to the "guides" page, but there's no link to any of the guides/pdfs available for us to use.
Answer
Good afternoon, Dakota!
You can access the guides from VBS Digital here: https://myanswers.com/vbs/zoomerang/guides/
You should be able to click "Generate Printable PDF" to create a PDF that you can download with your organization's watermark applied to the left margin.
When the PDF is generated, the icon will change to "Printable PDF", which you can click to download.
Blessings,
Arthur
AiG Web Support
There was one day it appeared for us, and then not even 5 minutes later it disappeared again and we havent had access to it since
I'm sorry to hear that. I do see an issue with PDF generation on your account. We will investigate and I will keep you posted!
PDF generation for your account looks to be fixed now! Please check and confirm that you are able to download the guides. https://myanswers.com/vbs/zoomerang/guides/
Thanks!
Arthur
Yes! Thank you so much. I got them all saved to my computer just in case anything happens again. I appreciate it
Customer support service by UserEcho
PDF generation for your account looks to be fixed now! Please check and confirm that you are able to download the guides. https://myanswers.com/vbs/zoomerang/guides/
Thanks!
Arthur