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Answered

can't edit the contents of my public page.

Jan 6 years ago updated by Scott T. (Answers in Genesis - Web Development) 6 years ago 1

Want to edit the registration button name, add a space between the city and state,add information to general information section.

Answer

Hello Jan,

Thank you for bringing the spacing issue to our attention. I have added a space between the city and state in the template. You can add additional information to your page by editing the body section on the "Edit Public Page" page. (Dashboard -> Promote -> Edit Public Page).

Unfortunately, the name on the registration button is part of the public page template that all the VBS event public pages use, so we aren't able to change it for just your event. 

Please let me know if I can help with anything else.

Blessings,

Scott 

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Answered

Crown and Dead End Sign Visuals

mrscarnahan 6 years ago updated by Scott T. (Answers in Genesis - Web Development) 6 years ago 1

Where do I find the crown and dead end sign visuals listed in the primary teaching guide on day 4?

Answer

Hello Katherine,

Sorry to hear you are having trouble locating those files. You can find the crown and dead-end sign PDFs by following this path: Dashboard --> Library -> Resources -> Teaching -> Primary.


Please let me know if you are still having trouble or if I can help with anything else.

Blessings,

Scott 

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Answered

pre-primary and primary teacher guides are the same book

Jeffrey Spielman 6 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 6 years ago 1

Are the pre-primary and primary teacher guides the same book?

Answer

Hi Jeffrey,

No, the pre-primary (ages 4–6) and primary teacher guides  are separate and cover a different range of children.

Please let me know if you have any more questions!

Blessings,

Arthur

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Answered

upgrade

Dana Wright 6 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 6 years ago 1

How do I purchase the upgrade for Ocean Commotion? I'm not able to print or see forms and course info with the standard digital version I bought. 

Answer

Hello Dana,

It sounds like you're looking for the Ocean Commotion Digital Starter Kit: https://answersingenesis.org/store/product/ocean-commotion-vbs-digital-starter-kit/.

The Ocean Commotion Digital Kit that you purchased through MyAnswers includes the Digital Tools Plus upgrade for your VBS event, as well as online versions of the Ocean Commotion guides.

Please let me know if you have any further questions.

Blessings,

Arthur

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Answered

404 image

Staci G 6 years ago updated by Zion O. (Answers in Genesis - Web Support Representative) 5 years ago 1

When I go to the resources tab on my digital my answers vbs it shows up at a 404 not found code?  Please let me know how to fix this.  It is for time lab. thanks 

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Answered

daily tally sheet

socalpeach18 6 years ago updated by Scott T. (Answers in Genesis - Web Development) 6 years ago 1

Where can I find the daily tally sheet for Team Leaders during the Team Challenge contest? 

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Answered

How do I only show available volunteer positions from the website?

stephanienewton5 6 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 6 years ago 1

Two of my positions have already been filled but it shows them as available still on the website. How can I hide the ones that are filled and show only the positions that are available?

Answer

Hi Stephanie,

We currently don't have an option to omit volunteer positions that have been filled. Until we do, you could potentially display that the roles have been filled by doing the following. 

Go to MyAnswersVBS => Events => Manage => Settings => Volunteer Roles. Once you are there, you could adjust the names to show that the roles have been taken. For example, you could do "Snack Coordinator: (Filled 1/1)," or "Scientists: (Filled 3/5)." 

Hopefully, this will be a short term fix for your issue until we have a built-in option. Please let me know if you have any more questions!

Thank you,

Zion

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Answered

"Please correct the errors below" message, but there are no visible errors

Nancy 6 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 6 years ago 1

I have activated our webpage, but when I try to register a student I get a message to "Please correct the errors below", but there are no errors. Also I do not want email to be a required field. Not everyone around here has email. Thanks.

Our website is https://siambaptist.myanswers.com/race

Answer

Hi Nancy,

I checked on your event and can confirm that the email field on both student and volunteer registration forms are not set to required. You can see your forms here: https://myanswers.com/vbs/manage/4626/forms/.

I also made (and then deleted) a test student, and the "Please correct the errors below" message did not appear, so it looks like your issue has been resolved. My best guess is you had a field set to required when it was also set to be hidden on the public registration field, so it (and its error message text) was hidden.

Please let me know if you have any further issues or questions,

Arthur

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Answered

the questions on the screen are cut off

tmh517owens 6 years ago updated by Zion O. (Answers in Genesis - Web Support Representative) 5 years ago 1

i am trying to set up my event but the top of the questions and set-up pages that pop up are cut off.  So i can only see the bottom of everything it keeps asking me.  How can I set-up the event this way?

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Answered

How do I print a report of students' t-shirt orders?

Jeannette Davenport 6 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 6 years ago 1

Am I able to print a report of the student t-shirt orders?

Answer

Hello Jeannette,

We don't accept direct payment for t-shirt orders, but we do allow for a 3rd party processor to be used. If you want to print out the size information for the students, the easiest way to do that would be to go to People -> Students, click the Actions drop-down list, then select Download Full Student List. You will see a column with the t-shirt info listed out there.

Please let me know if you have any further questions.

Blessings,

Arthur