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0
Answered

memory verse songs for toddler

heather havel 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

Where can I find the toddler memory verse songs?

Answer

Good afternoon Heather,

The Toddler Memory Verse Songs can be found in your Zoomerang digital library here:

https://myanswers.com/vbs/zoomerang/music/simple-songs/

https://beta.myanswers.com/vbs/zoomerang/music/simple-songs-songbook/


Please let us know if you need any further assistance and we would be happy to help!


Blessings,

Arthur

AiG Web Support

0
Fixed

Print name tags without background for students is only printing 1 row instead of 2.

lynnejweldon 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 3

We are trying to use the name tags we purchased from AIG for VBS. It has 6 tags-2 rows of 3 each. The "print name tags without background" under students is only printing 1 row per page so it is only using 3 nametags from the page of 6. The volunteer “print without background” works fine.

Answer

Good afternoon,

Just wanted to follow up with you to let you know that the layout issue with the "print name tags without background" under students has been resolved, and it is now printing 6 nametags per page as intended.

Thanks!

Arthur

AiG Web Support

Answer

Good afternoon Donna,

The extra crafts are in the Crafts guide and if there are any additional resources for them, those should be included in the existing crafts file.

Here is your Crafts guide: 11-9-010-science-crafts-guide.pdf
Craft patterns: Craft-Patterns.pdf

And here are the additional craft templates split out from the Crafts guide: extra-crafts.pdf

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Answered

Can I view past emails I have sent to my volunteers

lisa 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

Can I view past emails I have sent to my volunteers?

Answer

Good afternoon Lisa,

Good question! No, we do not retain email history within VBS Digital. For that reason, I would suggest you CC yourself on those emails so you have a record of them.

Thanks!

Arthur

AiG Web Support

0
Answered

I need a picture of the echidnas

lisa 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

any way I can get an animated picture of the echidnas to use on our name tags?

0
Answered

How do you order supplies and resources

ted mccann 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1
Answer

Good afternoon Ted,

Please see the Zoomerang order form here: https://answersingenesis.org/vbs/zoomerang/order/.

If you are using an older theme, please see this list: https://answersingenesis.org/vbs/themes/.

Thanks!

Arthur

AiG Web Support

0
Answered

Assigning Team Leaders

Sarahevan5 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

Hi there! 

I am wondering if there is a way to see all of the teams with their team leaders. I see the list of teams and how many kids, but it would be helpful if on that page it showed who the team leaders are. Also, it would be super cool if there was a way to assign team leaders from the page where the teams are listed. This way you could see who is in each team and add people where you have holes. Right now I'm having to keep a handwritten list of where everyone is and it would be so helpful to have all of that information in one place. Am I missing it? We will end up having over 200 volunteers and it would just really be nice to be able to see every team with their leaders (and how many kids) in one place.... and adding new team leaders from that same page would be another amazing feature. 

Thank you!

Answer

Good afternoon! Thanks for your feedback! Please see the "Print Full volunteer List" action from the dropdown menu here:

https://myanswers.com/vbs/manage/31109/volunteers/

Also on this page, see the "Assign to Team/Role" button at the top:


From this list, you can see the current number of assigned roles and see what the volunteers requested.

Please let us know if you have any more questions or issues!

Thanks,

Arthur

AiG Web Support

0
Answered

where is the qr code located

Judy Bond 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1
Answer

Good afternoon Judy,

The QR code should be included in a postcard in your kit; if you can't locate it please let us know which kit (Starter or Super Starter Kit) you ordered and we can provide you with a new code.


Thanks!

Arthur

AiG Web Support

0
Answered

how do i close registration

Elizabeth Simkauskas 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1
Answer

Good afternoon Elizabeth,

You can close registration on your Promote page: https://myanswers.com/vbs/manage/28272/promotion/; just click the toggle so it is to the left and white instead of blue. When registration is disabled the registration links will disappear from your public page (https://cogvbs2022.myanswers.com/zoomerang/).


Please let us know if you have any more questions or issues!


Blessings,

Arthur

AiG Web Support

0
Answered

Need to upgrade my VBS kit with Digital Pro

Kathy (Gma Kathy) 4 years ago updated by Tanner K. (Answers in Genesis - Web Support Analyst) 4 years ago 2

Please help me I need to upgrade my Zoomerang VBS to digital pro I thought that when I bought the kit digital pro was in it.

989-763-1606 My VBS is in three weeks and I need to get kids registered.

Thank you.

Katherine Thigpen

Children's Pastor. Amazing Grace Church, Wheeler, MI  

Answer

Good afternoon Kathy,

I just checked on your VBS event and confirmed you have access to VBS Digital Pro. Here is a direct link to your Zoomerang event's dashboard: https://myanswers.com/vbs/manage/33221/.


You can adjust your registration forms, edit and publish your public page, and toggle registration on/off from your Promote page here: https://myanswers.com/vbs/manage/33221/promotion/.


Please let us know if you have any more questions or issues!


Thanks,

Arthur

AiG Web Support