Answered

I can not view a lot of the resources when i click them it says error 403

3 years ago • updated by 1 week ago • 6

Hello, I am having issues will the resources, like the clip art, when I try to open them a page just appears saying error 403. Can you tell me why this is happening?

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3 years ago

Good afternoon Susy,

Error 403 when downloading our materials means that the download links expired. To pull fresh links, simply refresh the page and they should work. Please try this and let us know if you have any continuing issues!

Thanks,

Arthur

AiG Web Support

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3 years ago

Good afternoon Susy,

Thanks,

Arthur

AiG Web Support

2 weeks ago

Hello,

I am having the same issue with this. Reloading the page will not work, I have also tried on multiple computers and browsers with no success.

Coleton

2 weeks ago

Same issue for us tonight. We were able to download earlier, but now everything is giving the 403 forbidden. Tried multiple browsers, multiple devices, cleared cache, etc.

2 weeks ago

if after clicking download, your URL has a token and an expiration, then remove everything after the expires=###. Mine started with "&_gl=". I removed everything starting at that ampersand and then the download worked.

2 weeks ago

Thank you! That worked. Not optimal but will work in a pinch tonight.

1 week ago

Looks like the issue has been solved. Working now on my end.

Customer support service by UserEcho