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searching for people signed up for prayer
When Volunteers sign up to help for different things before VBS, like prayer or building sets, is there a way I can put those into a group to see who signed up for what without having to click onto each volunteers' name to check if they did?
Is there a way to put my page on Facebook?
Hello,
Yes, if you go under the Promotion tab and click on Promotion Tools, there is a 'Share Event Webpage' section where you can click on the Facebook icon to share your VBS Event.

Please let us know if you have any further questions or issues!
Blessings,
Benjamin
VBS invitation postcard
I can see what appears to be a prepared VBS postcard on the Director's Promotion (pg 67) outline but I am unable to find a prepared postcard document. I found a question in the forum regarding the postcard but the link is just to a blank label where you create your own document. Any suggestions?
Drama video downloads
What is the difference between the mp4 and the web optimized mp4 for the drama videos? I'm trying to download and insert the videos in our presentation program and don't know which to use.
Hello,
I apologize for the delayed response! The web optimized mp4 files are smaller, so that less data needs to be transfered. This makes the video load faster on a web page. I suggest using the regular mp4 files for the presentation program. If you have any questions or issues, please contact us!
In His service,
James
AiG Web Support
generating PDF is not working
Try to generate the printable PDF for Guides. But most of them not generating and unable to print. Could anyone help, please?
What to do if someone double enrolls?
Can I just delete the one, or will it delete all the of the "Izzy's"? It's just that she has a brother also in the sheet, so I don't want them all to go away.
Hello,
Here is a link to an article for this very task: Remove Student or Volunteer
In His service,
James
AiG Web Support
how do I change group number of team
Can't find mission videos of the sample children (Ehani, etc.)
I cannot seem to find the videos of each child for VBS (e.g. Video 1-Ehani)--anyone have any insight? Thank you!
Hello,
Happy to help! Please see the following URL for the Children's Hunger Fund videos: https://answersingenesis.org/vbs/missions/. You will then need to click on your current VBS Theme. Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Name Tags and Invitation Postcards
Are the templates for name tags and postcards included with the digital purchase? I can't seem to find them.
Hello,
Happy to help! Please see the following Avery Template URLs:
- Name Tag: https://www.avery.com/templates/74459
- Postcards: https://www.avery.com/templates/3263
Please let us know if you have any further questions or issues!
Blessings,
Benjamin
This is my first year using Answers VBS. Are the craft kits not pre-packaged like other VBS publishers?
Customer support service by UserEcho