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Answered

T-shirt orders

Kara 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

Is there a way that we can have a link or registration for t-shirts on the event page? Just like we do for student and volunteer registration.

Answer

Hello Kara,

We don't currently offer more than the two registration pages, but please feel free to add a t-shirt size information to either or both of those forms. It's a common practice I've seen many churches do. Also, in case you would want to collect funds for the t-shirts, I included info on that process below:


To accept payment when students register, you can include a PayPal or other payment processor link which will be displayed on the confirmation page displayed after registration, as well as the registrant email.

On the Promote page, click the "Edit Student Welcome Email" button. There you will be able to edit the message that appears in the email and the "Thank You" page following registration. If you put full links (including the http:// or https://) in your message, they will appear as clickable links.

Please Note: You will need to keep track of which students have paid. You can create an "admin only" field to track this in VBS Digital Tools. Edit the student form on the "Forms: page in the settings section. Add a field and click the "Hide this field on public registration forms?" option to keep the field from being displayed on the public registration form.

Blessings,

Arthur

Answer

Yes, we do support online volunteer registration. Please let me know if you have any more questions!

Blessings,

Arthur

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Answered

Error 404 for registration form

Joanna M 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

I receive Error 404 when trying to access the student and volunteer registration form.

Answer

Hi Joanna,

Thanks for contacting us! The registration forms are not active until you click the toggle to turn on registration.

https://beta.myanswers.com/vbs/manage/9792/promotion/

I apologize for the confusion. I will create a task for my team to make those links greyed out ur hidden until registration is toggled on.

Please let us know if you have any more questions!

Blessings,

Arthur

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Answered

Buy VBS Supplies Next Year

Betty Chang 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

Hello,

We've decided to cancel our VBS this year, and we are hoping to use the mystery island curriculum next year. Would it still be possible to buy supplies and t-shirts for the mystery island theme next year?

Thanks,

Betty

Answer

Hi Betty,

Thank you for your question! I don't have that information for you, as this is a technical support forum for MyAnswers ABC and VBS Digital.


For order and inventory questions, please contact Customer Service, as they may be able to help. Their phone is (800) 778-3390 and their email is custserve@answersingenesis.org..

Blessings,

Arthur

Answer

Hi Michael,

I just shifted your schedule back one week so you can access Unit 50 again. https://myanswers.com/edu/9360/lesson/5/50/


If you need your schedule adjusted any more, please let me know and I'll be happy to do so.


Blessings,

Arthur

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Answered

Promotional Video

Liz 5 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 4 years ago 3

I would like to live stream a promotional video to my church, are promotional videos copyrighted?

Answer

Hi Liz,

AiG does retain the copyright on our materials, but live streams to your church are granted as acceptable use under our Media Download Agreement.

Please let me know if you have any more questions!

Blessings,

Arthur

Answer

Hello Liz,

The system automatically fills in the rotation stations with teams, so, unfortunately, it doesn't allow for syncing up stations. When setting multiple first stations to different teams, this just lumps the teams to an existing group. Ideally, we would prevent first stations from being selected more than once, but that restriction is not yet in place. I'm sorry that tripped you up.


We understand that scheduling is an important part of a VBS event, but we don't currently have the capacity to build out a fully customizable system. Instead, we released an automated scheduling module to provide a limited schedule for our users to use if they choose.

Please reach out to us with further questions or issues!

Blessings,

Ben Sherrick

Answer

Hello,

Between the family and the student information, the student registration form is about 1.5 pages. I would recommend adding fields to the Student form until it moves the Student section to the second page, then just print the second page. 

To get a report of your students, you can go to People -> Students and then click on the Actions dropdown to select 'Print full team roster'. However, this will print off each team separately, so this will be more then one page. 

Blessings,

Ben Sherrick

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Answered

404 page not found

Robbiegirl 5 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 5 years ago 1
Answer

Good Afternoon Robbie,

I was able to verify your purchase of the Mystery Island Super Starter Kit with the preorder reward of the Teacher Guides. The Digital Plus upgrade you purchased gives you full site functionality, but without the Library Resources. The Preorder reward just gives you access to the Guides. So, the 404 error that you are receiving is because you would need to upgrade to Digital Pro in order to access the rest of the Library Resources.

Blessings,

Ben Sherrick

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Answered

Treasure Map with Medallion Stickers

Liz 5 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 5 years ago 1

Where can I purchase the Treasure Map with Medallion Stickers? 

Answer

Good Afternoon Liz,

Here is the link to purchase the Treasure Map with Medallion Stickers: https://answersingenesis.org/store/product/mystery-island-vbs-treasure-map/. Please let us know if you have any further questions or issues! 

Blessings,

Ben Sherrick