0
Answered

I am not able to print the rosters.

Melanie 3 years ago updated by Brad Brown (Answers in Genesis - Web Development) 3 years ago 5

This is my third year using answers for VBS and I must say, I have been very frustrated with this new website. It is not allowing me to print. I am currently trying to print the Team Rosters and it is not working. Could you please help or give me a number to call?

Under review

We are currently having issues with printing from Microsoft Edge. Our developers will work on getting that corrected as soon as possible. For now, you will need to use another browser, such as Chrome or Firefox.

I need to print out team rosters as well, and I am finding that neither Microsoft Edge nor Chrome is allowing me to do that.

Lisa,


It should be working in Chrome. I tested printing your rosters in multiple browsers and, with the exception of Edge, it is working for me.


I assume you're using the "Print Full Team Roster" action on the Manage All Students page. What is happening? Are you getting any sort of error message? Is a print dialog opening?


Also, what operating system are you using?

I actually got it to open and print with Internet Explorer! This was the "print full team roster" option. It looks great--perfect for planning, tracking attendance, and sharing with my team leaders.


When I tried to open and print the same on both Edge and Chrome, nothing at all happened. I tried checking all the student boxes--still nothing. I did manage to get the "download full student list", but it was a choppy, cumbersome spreadsheet format and not very useful.


Thanks.