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There was an issue with printing from Internet Explorer or Edge. If you were using one of those browsers, then the issue should be corrected now.


If you were using some other browser, please let us know which one you are using so we can investigate further.

The issue with printing from Internet Explorer and Edge has been corrected. You should be able to print, now.

I have restored all the deleted students from your account. You'll need to go back in and delete the duplicates again, but you haven't lost anything.

Right now, the only place you can see all of a student's data is the "Edit" page. You can print that page to have a hard copy of a student record.


We are planning on adding additional information to the registered student page, but at this time I don't have an estimate for when that will be available.

I'm not sure I understand what you are asking.


If you're talking about changing the columns of the roster, then no, you can't change that right now. It is designed to match the blank form from the Starter Kit DVD ROM, but be filled in with your student's details. 


If you'd like to make a custom form, you can download the student data as a spreadsheet and use that data to create any customized forms you wish.

I apologize for the difficulty. We'll get that corrected. In the meantime, if you uncheck the "show on registration form" checkbox, that will hide the age group so no one will use it.


We'll get the root of the problem corrected as soon as we can. We do have a change going up in the next few days that will allow me to correct this instance of the problem on your account. I'll let you know when I have that done for you.

We'll have the student data restored by end of day tomorrow.


We're in the process of making some changes that will make it simpler to restore participant data, so we'll be able to respond faster the next time someone needs this done.



We do not currently have a way to send emails directly from MyAnswers, other than the automatically generated ones.


You can use the CSV export to get a list of all the email addresses. 

We do not currently have a way to send emails directly from MyAnswers, other than the automatically generated ones.


You can use the CSV export to get a list of all the email addreses.