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0
Fixed

504 Bad Gateway Lessons will not load

Kenny 5 months ago updated by Benjamin S. (Answers in Genesis - Technical Support Specialist) 2 weeks ago 17

Tried loading lessons from my laptop, and the iPhone and the iPad.  No luck.  Nothing changed on my end, but it just spins when clicking "View Lessons".  I wanted to double check on a video for our next lesson (Unit 3 Lesson 25), but cannot get there...

Answer

Hello Kenny,

This issue was caused by 14+ lesson postponements. I have cleared those out and set your class back to Lesson 25. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

0
Answered

Message 404

I am trying to access my church's primary and secondary elementary Sunday School class lessons and get the 404 message page. What do I need to do to be able to access lesson 4 so I can prep for Sunday.

0
Fixed

Missing Lessons

In Unit 13 lessons, I am missing my lessons.  I am teaching lesson 128 this Sunday and all that is listed is Lesson 30 Unit Review. Thank you for any help. 

Answer

Hello,

I have reset your class schedule to Lesson 128 on July 23rd. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

0
Answered

Why are lessons 40, 41, and 42 missing but the rest of Unit 5 is available

I am trying to print the first couple of units for the new season. I cannot see lessons 40, 41, and 42 in the schedule, but lessons 43 to 50 are available...??

0
Under review

Cannot enter digital vbs for over 3 weeks

Denise Lomeli 12 months ago updated by Preschool Freedom church 2 months ago 1

Cannot enter digital vbs for over 3 weeks

0
Answered

t shirt logo

Michaela 12 months ago updated by Benjamin S. (Answers in Genesis - Technical Support Specialist) 12 months ago 1

Is there a tshirt logo for keepers of the kingdom that I can download?

Answer

Hello Michaela,

You can find all of our available logos by clicking Library > Promotion from your VBS Dashboard. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

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Under review

Error can't download lesson or music

Answer

Hello,

To claim the access codes for the digital resources, please visit our ABC Resources page at https://myanswers.com/edu/resources/. For KJV materials please visit https://myanswers.com/edu/resources/v1/


Blessings,

Benjamin

0
Answered

apologetics study Bible for youth?

We would like to purchase Apologetics Study Bibles for High School Students so they can use with curriculum during classes. Does anyone have a recommendation?

Thanks,

Eli Montalvo

0
Completed

lessons every two weeks

Benny 2 years ago updated by Benjamin S. (Answers in Genesis - Technical Support Specialist) 2 years ago 1

We use ABC for our youth meetings but we meet not every week but ever second week. It would be nice to have the possibility to set this cadence. 

Answer

Hello,

Thank you for your feedback. We agree that ABC Digital should have more schedule format flexibility to allow a lesson to be spread over a number of weeks. Unfortunately, I don’t have an estimate as to when that will be released, however.

In the meantime, please just postpone your next lesson to cover the additional week/s that you will be using to teach your current lesson. If you run into any issues with that, please let us know and we would be happy to assist.

Blessings,

Benjamin