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How do I access the myAnswers page for the digital resources? (error: Page not found 404).

New to this 5 months ago 0

On the site, it says resources. I want to log into a myAnswer account but the error is persistant.

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restarting curriculum before we finished

estephens2018 5 months ago 0

How do I stop the 4 year cycle early and restart from the beginning? We did a one year trial with our K-1st graders last year, and now that we know we like it, we want all our students to participate (k-6th grade). 


However, want them all on the same lesson, so we need to restart the K-1st graders cycle. 

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ABC Digital - Please Help

jennyffer_77 5 months ago 0

Hello,

I enrolled to ABC Digital free trial and I can't add a new class or access any important information like my billing information. I keep getting a Server Error 500. I will SO much appreciate your help in this matter!!  Thank you So much!!

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Server Error 500

jennyffer_77 5 months ago 0

Hello,

I just enrolled to ABC Digital free trial; and I accidentally erased my class. Now I can't add a new class or access any  important information like my billing information. I keep getting a Server Error 500.  I will SO much appreciate your help in this matter!! Thank you!!

Server Error

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Answered

Trying to access videos

paigeking1717 6 months ago updated by Rebecca C 4 months ago 7

I ordered the Mrs. C and me book and when I use the QR code for the videos, I get an error and cannot get to them. Help would be appreciated!

Answer

Hello,

I was able to find the issue causing the 404 error. You did not have an organization setup on your account. I sent ahead and added a temp one so I can test the functionality. However, please access the following URL and update your organization name, address, email etc.. https://myanswers.com/manage/organization/

Please let us know if you have any further questions or issues!

Blessings,

Benjamin

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Answered

Flip Charts with ABC Digital

pattigor410 6 months ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 6 months ago 1

Can we order just the lesson flip charts if we purchased ABD Digital?  

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Completed

Coloring sheets

Dana Riccio 6 months ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 6 months ago 1

The last few weeks with my curriculum the coloring sheets have been off by a week. This current weeks coloring sheets are showing up in next weeks lesson. Is there a way to correct this or just error in the curriculum? 

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Completed

404 page found when I try to go to my public page

LindaB 10 months ago updated by Pastor Mike 8 months ago 10

when I try to go to my public page, it comes up 404 page not found.

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Completed

404

Sherry Husted 1 year ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 10 months ago 5

404 when I try to go MyAnsers.com/abc-resources.  I can't even get to spot to enter my code from my book