Dates off
Hello- I sent in a request to fix the dates last week and have not heard back. The lesson number is correct but the system thinks it is a week ahead. Not sure if the time change did this? It is confusing my teachers as it sends the next weeks lesson on the wrong date. Thank you for help.
Restart Lessons
We finished lesson 200 on Sunday and we are excited to go through the Curriculum again, however it stops at Oct 5th.
How do we reset it so Lesson 1 shows on the schedule for Oct 12 and so on?
printing for coordinators
Is there an easier way for coordinators to print the lessons/ resources for multiple age levels each week? Also, can the file names be updated with the lesson number and grade levels? It's very difficult to keep track of in files when printing!
How do I access the myAnswers page for the digital resources? (error: Page not found 404).
On the site, it says resources. I want to log into a myAnswer account but the error is persistant.
restarting curriculum before we finished
How do I stop the 4 year cycle early and restart from the beginning? We did a one year trial with our K-1st graders last year, and now that we know we like it, we want all our students to participate (k-6th grade).
However, want them all on the same lesson, so we need to restart the K-1st graders cycle.
ABC Digital - Please Help
Hello,
I enrolled to ABC Digital free trial and I can't add a new class or access any important information like my billing information. I keep getting a Server Error 500. I will SO much appreciate your help in this matter!! Thank you So much!!
Server Error 500
Hello,
I just enrolled to ABC Digital free trial; and I accidentally erased my class. Now I can't add a new class or access any important information like my billing information. I keep getting a Server Error 500. I will SO much appreciate your help in this matter!! Thank you!!
Server Error
Trying to access videos
I ordered the Mrs. C and me book and when I use the QR code for the videos, I get an error and cannot get to them. Help would be appreciated!
Hello,
I was able to find the issue causing the 404 error. You did not have an organization setup on your account. I sent ahead and added a temp one so I can test the functionality. However, please access the following URL and update your organization name, address, email etc.. https://myanswers.com/manage/organization/.
Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Flip Charts with ABC Digital
Can we order just the lesson flip charts if we purchased ABD Digital?
Coloring sheets
The last few weeks with my curriculum the coloring sheets have been off by a week. This current weeks coloring sheets are showing up in next weeks lesson. Is there a way to correct this or just error in the curriculum?
Customer support service by UserEcho