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Answered

Animal Pictures

Is there a place I can get the animals by themselves as a picture file?

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Answered

Editing Registration Forms ?

We have a digital access code for Pro, however, I am still unable to edit our registration forms. Once adding the access code, it will take me to the task page. When I try to go back through to edit the forms, I get a bad gateway error. Any ideas on how to get past this? 

Thanks so much!

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Answered

Remove a Person

mclark 1 year ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 1 year ago 2

I need to remove the person I have as my Administrative Coordinator but I do not see where I can remove that person 

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Answered

Add digital pro to VBS

Christy Reed 1 year ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 1 year ago 1

I need to add digital pro to my VBS account.  How do I do this?

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Answered

Restart scheduled lessons

We are now completing Lesson 200. How do I reset my calendar to show Lesson 1 starting in February?

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Completed

Second Commandment Issues

Ty Donaldson 1 year ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 1 year ago 1

Our church has enjoyed ABC Digital for many years, but there has always been an issue as we study through the New Testamant with seeking to train our children while also protecting them and ourselves against breaking the law of God. We are a church that is reformed in doctrine and we view the second commandment as a law still binding on us today specifically as God outlined for us in his commandment not to make any images of God and, as an extension, not to have images of Christ as a part of our worship of Him. Have you considered creating New Testament content free of images of Jesus for those churches with convictions such as ours? This would be a great tool for us and I believe further still a great asset to the church as a whole as we seek to rightly obey the commands he has given us. Thanks for your consideration.

Answer

Hello,

I have received confirmation that this issue has been fixed. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

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Fixed

504 Bad Gateway Lessons will not load

Kenny 2 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 1 year ago 17

Tried loading lessons from my laptop, and the iPhone and the iPad.  No luck.  Nothing changed on my end, but it just spins when clicking "View Lessons".  I wanted to double check on a video for our next lesson (Unit 3 Lesson 25), but cannot get there...

Answer

Hello Kenny,

This issue was caused by 14+ lesson postponements. I have cleared those out and set your class back to Lesson 25. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

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Answered

Message 404

Kathy Gase 2 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 years ago 1

I am trying to access my church's primary and secondary elementary Sunday School class lessons and get the 404 message page. What do I need to do to be able to access lesson 4 so I can prep for Sunday.