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Server Error 500

jennyffer_77 10 months ago 0

Hello,

I just enrolled to ABC Digital free trial; and I accidentally erased my class. Now I can't add a new class or access any  important information like my billing information. I keep getting a Server Error 500.  I will SO much appreciate your help in this matter!! Thank you!!

Server Error

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Answered

Trying to access videos

paigeking1717 11 months ago updated by Rebecca C 9 months ago 7

I ordered the Mrs. C and me book and when I use the QR code for the videos, I get an error and cannot get to them. Help would be appreciated!

Answer

Hello,

I was able to find the issue causing the 404 error. You did not have an organization setup on your account. I sent ahead and added a temp one so I can test the functionality. However, please access the following URL and update your organization name, address, email etc.. https://myanswers.com/manage/organization/

Please let us know if you have any further questions or issues!

Blessings,

Benjamin

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Answered

Flip Charts with ABC Digital

pattigor410 11 months ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 11 months ago 1

Can we order just the lesson flip charts if we purchased ABD Digital?  

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Completed

Coloring sheets

Dana Riccio 12 months ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 12 months ago 1

The last few weeks with my curriculum the coloring sheets have been off by a week. This current weeks coloring sheets are showing up in next weeks lesson. Is there a way to correct this or just error in the curriculum? 

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Completed

404 page found when I try to go to my public page

LindaB 1 year ago updated by Pastor Mike 1 year ago 10

when I try to go to my public page, it comes up 404 page not found.

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Completed

404

404 when I try to go MyAnsers.com/abc-resources.  I can't even get to spot to enter my code from my book

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Answered

Start over at lesson 1

Serena 2 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 years ago 1

We are finishing lesson 200 today. However, I don’t see the lessons starting over at 1. In fact, there are no lessons listed after 200. And our dates are wrong. It says today is June 30th when it’s November 10th. How do we fix this?

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Completed

When I click on lesson, it says Page not found 404? HELP please

niseidanmls 2 years ago updated by jralene 1 year ago 7
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Completed

I can't figure out how to get CLASS NOTES

Leslie Johnson 2 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 years ago 1