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0
Answered

Where are the video clips?

luhart 2 years ago updated by Benjamin S. (Answers in Genesis - Technical Support Specialist) 2 years ago 1
Answer

Hello,

You can find the video resources by following the steps below:


  1. Sign into your VBS Event at https://myanswers.com/vbs/manage/
  2. From the dashboard, click on Library.
  3. Scroll down the list of resources until you reach Videos.

Please let us know if you have any further questions or issues! 

Benjamin

0
Answered

How do I view all the lessons?

yiwu jiang 2 years ago updated by Tanner K. (Answers in Genesis - Web Support Analyst) 2 years ago 3

Hello, I am an ABC Digital subscriber. I only see a few lessons beyond the current date. Can I view all the other lessons?

Answer

The reschedule lessons feature currently only works as a postpone lesson feature and is full of bugs that don't make it really worth using. Too many rescheduled lessons can break the lesson schedule and cause the class not to load. That being said, you can contact us to change your current lesson for you any time that you need it.


I have changed your class to be on lesson 18 on July 10. If you have any other questions or issues, please let us know!

Best wishes,
Tanner

AiG Web Support

0
Completed

Can we link a QR code for registration?

shannon craft4 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1
Answer

Good afternoon Shannon,

Yes, while we don't have that functionality within VBS Digital, you can absolutely create a QR code that points to your registration page and use it on your printed materials.

Public page: https://mtzionbaptistmyanswers.myanswers.com/zoomerang/

Student registration page: https://mtzionbaptistmyanswers.myanswers.com/zoomerang/register/

Volunteer registration page: https://mtzionbaptistmyanswers.myanswers.com/zoomerang/volunteer/

You can create the codes themselves using a variety of tools and software, like Adobe InDesign or a free website like https://www.qr-code-generator.com/.


Please let us know if you have any more questions or issues!

Blessings,

Arthur

AiG Web Support

0
Answered

door hangers

Andrew Wells 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1

How do I put my information on the back of the door hangers I ordered?

0
Answered

Updating to Digital Pro

MelClarkNGVBS 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1

Hello, Our VBS team has already purchased VBS Digital Plus, but we now see it to be beneficial to update to Digital Pro. As I enter my code it says it is free but does not upgrade. Any other ideas on what we can try? It did ask for a discount code but I was not sure what that was. 

Answer

Good afternoon,

Sure, happy to help you with that! Your Zoomerang VBS event should have full Pro access now. Please let us know if you need anything else!

Blessings,
Arthur

AiG Web Support

Answer

Good afternoon Julie,

The resource codes come with the ABC Print materials. If you have ABC Digital, you don't need those codes (ABC Digital has all that content and more), though we can provide them for you if you'd like, just let us know what unit/s you are on.

Thanks!

Arthur

AiG Web Support

Answer

Hello Heather,

The Digital Resources for ABC Print can be accessed from two areas, our new page (https://myanswers.com/edu/resources/), and the original page (https://myanswers.com/edu/resources/v1/). The original page is still used for the KJV resources but you can download the ESV resources on either page. The new page lets you download individual files while the original page has downloadable .zip files.

Please let us know if you have any more questions or issues!

Arthur

AiG Web Support

0
Answered

How do I add more coordinators.

Cheri 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 2

It tells me to upgrade but I wasable to add a prayer and publicity coordinator. I dont even know if I have the upgraded version.

Answer

Good afternoon Cheri,

I checked and confirmed that your Zoomerang VBS is fully upgraded to Digital Pro. You shouldn't see any more upgrade prompts but please let us know if you do encounter anything unexpected or have any further questions or issues!

Thanks,

Arthur

AiG Web Support

0
Not a bug

404 register page not found

Laurel Wilbanks 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1

register button use to work, now missing totally from zoomerang page.

https://thesummitchurch.myanswers.com/zoomerang is the website that your system brings up about zoomerang, but the section that registration occurs at is blank.  If I add /register/ to the web address I get the 404 page not found error.  It worked great 3 days ago. We were suppose to go live with registration tomorrow.

Answer

Good afternoon Laurel,

Here are your public VBS links:

Public page: https://thesummitchurch.myanswers.com/zoomerang/

Student registration: https://thesummitchurch.myanswers.com/zoomerang/register/

Volunteer registration: https://thesummitchurch.myanswers.com/zoomerang/volunteer/


Please note that your registration forms will only appear on your public page if they are enabled under the Promote tab (https://myanswers.com/vbs/manage/31202/promotion/).


Please let us know if you have any more questions or issues!

Arthur

AiG Web Support

0
Completed

VBS 2010 Answers in Genesis - The Egypt File

Rhonda W 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1

Can I get my hands on this material still?

Answer

Good afternoon Rhonda,

Unfortunately, AiG no longer carries the Egypt File VBS (https://answersingenesis.org/blogs/ken-ham/2009/09/18/egypt-file-decoding-the-mystery-of-life/). It is also unavailable in our MyAnswers VBS Digital portal as Egypt File arrived before we offered the VBS materials online. The websites only support VBS themes back through Kingdom Chronicles (2012).


I was able to find the Egypt File songs in our Kids section, but sadly that's about it: https://answersingenesis.org/kids/videos/vbs/egypt-files-songs/.


Please let us know if you have any more questions and we would be happy to assist!

Arthur

AiG Web Support