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printing for coordinators

Sarah Lauch 2 weeks ago updated 2 weeks ago 0

Is there an easier way for coordinators to print the lessons/ resources for multiple age levels each week? Also, can the file names be updated with the lesson number and grade levels? It's very difficult to keep track of in files when printing! 

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How do I access the myAnswers page for the digital resources? (error: Page not found 404).

New to this 2 weeks ago 0

On the site, it says resources. I want to log into a myAnswer account but the error is persistant.

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Autonomy to Change Lesson Plan Dates

Bri Gaines 2 weeks ago 0

Is there a way I can adjust lesson plans without having to contact support? As I understand, every time we renew our subscription, it messes with the lesson dates and we can never get them back correctly. Thanks!

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restarting curriculum before we finished

estephens2018 2 weeks ago 0

How do I stop the 4 year cycle early and restart from the beginning? We did a one year trial with our K-1st graders last year, and now that we know we like it, we want all our students to participate (k-6th grade). 


However, want them all on the same lesson, so we need to restart the K-1st graders cycle. 

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ABC Digital - Please Help

jennyffer_77 2 weeks ago 0

Hello,

I enrolled to ABC Digital free trial and I can't add a new class or access any important information like my billing information. I keep getting a Server Error 500. I will SO much appreciate your help in this matter!!  Thank you So much!!

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Server Error 500

jennyffer_77 3 weeks ago 0

Hello,

I just enrolled to ABC Digital free trial; and I accidentally erased my class. Now I can't add a new class or access any  important information like my billing information. I keep getting a Server Error 500.  I will SO much appreciate your help in this matter!! Thank you!!

Server Error

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Answered

Trying to access videos

paigeking1717 1 month ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 4 weeks ago 6

I ordered the Mrs. C and me book and when I use the QR code for the videos, I get an error and cannot get to them. Help would be appreciated!

Answer

Hello,

I was able to find the issue causing the 404 error. You did not have an organization setup on your account. I sent ahead and added a temp one so I can test the functionality. However, please access the following URL and update your organization name, address, email etc.. https://myanswers.com/manage/organization/

Please let us know if you have any further questions or issues!

Blessings,

Benjamin

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Answered

Flip Charts with ABC Digital

pattigor410 1 month ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 1 month ago 1

Can we order just the lesson flip charts if we purchased ABD Digital?  

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Completed

Coloring sheets

Dana Riccio 2 months ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 months ago 1

The last few weeks with my curriculum the coloring sheets have been off by a week. This current weeks coloring sheets are showing up in next weeks lesson. Is there a way to correct this or just error in the curriculum?