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Answer

Hi Terre,

Actually, the answer to your question is yes on both counts. It will be sold as a subscription service, but you will retain access to all the lessons you have unlocked so long as your subscription remains active.


Also, we will be listening to the feedback and expanding the access scope to ten lessons instead of five. Between that and not revoking access to past lessons, we'll be providing a lot more flexibility with the access model. I don't have a time frame for these updates to share, but definitely before ABC Digital leaves early access. Thanks for your feedback!

Blessings,

Arthur

0
Fixed

new director can't access lesson downloads/materials

Ross 6 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 6 years ago 2

I added a new director but they can't download the material for the class lessons. Is there another step I am missing? I had them log out and back in as well as clear their chrome browser cache.

side note: I absolutely LOVE ABC digital. Please keep up the good work and let us know if there are other ways we can help!

Answer

Hi Ross,

This has been fixed! I just checked on your classes and confirmed that your second director can now download the resources.

Please let us know if you run into any more issues!

Blessings,

Arthur

0
Completed

Change lesson schedule

James Streicher 6 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 6 years ago 1

ABC Helpdesk,


We need Unit 3, lesson 21 - Effects of the Fall to show in mydigital for Feb 9. Can you all change our lesson order on ABC myDigital. Thank you.

Answer

Hello James,

Happy to help! Your lesson schedules have been updated to Unit 2, Lesson 21 on Feb. 9th.

Blessings,

Arthur

0
Answered

ABC Curriculum ESV Version Digital Access

myedr43 6 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 6 years ago 1

I am from Canada. How will I get a digital access of the lessons (teacher's guide grade 2-3) from Unit 1-4 ESV Version? I tried to do it, but I did not get a digital access code in my email. Some of my teachers want to access the teacher's guide digitally. I bought the ABC Sunday School curriculum Unit 1-4 from PreK to middle school for 2020. Please advise.

Answer

Hello,

I will send you a new code to your email. Let us know if you have any issues with accessing the content. 

Thank you for your patience,

Ben Sherrick

0
Fixed

teacher access to resources

amanda 6 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 6 years ago 3

When teachers log in they can't access any of the resources?  Why?  I need them to be able to see all of the printable to be able to use this to prepare at home.  Please help quick.  

Answer

Good Afternoon Karen,

I am happy to report that the teacher access issue has been fixed! Please let us know if you find any more content issues! Thanks!


Blessings,

Ben Sherrick

0
Completed

PDFs

amanda 6 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 6 years ago 1

Would it be possible to just open the PDFs for viewing instead of having to download them?  

Answer

Hello Amanda,

Thank you for your suggestion for a PDF Viewer option! Our current option for PDFs is to just download them. Your request has been submitted.


Blessings,

Ben Sherrick

0
Answered

Ability to Skip Lessons or Change lesson dates

amanda 6 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 6 years ago 3

With Easter quickly approaching I would like the ability in the beta to be able to pause our sequence of lessons to do 2 of the ABC Easter lessons.  Is that something you will have available to do by then?  I am just getting my teachers signed up and I want to avoid the confusion of the dates not matching in the Beta or the work of having to recreate the class and re-invite 40+ teachers to the class.  Or at least the ability in the class info to change the dates of the lessons.  We have the option to select the unit we are starting with when we create the class, it would be nice to be able to edit that date in the classes.  


Thanks,

Amanda

Answer

Hello Amanda,

I looked into your classes, and see one scheduled to start on March 1st. Did you want that class adjusted at all, or is it already good to go?

Regarding the ability to change the dates of the lessons, that is as a top priority as we continue to develop the ABC Digital platform. We completely understand your frustration with that and appreciate your feedback!

Blessings,

Arthur

0
Answered

Will the Unit 14 lessons be on here soon? Thanks

amanda 6 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 6 years ago 1
Answer

Hi Amanda,

Yes, they will be up soon! Our current ETA is midway next week, if not sooner.

Blessings,
Arthur

0
Answered

Easy Access to Resources for a Whole Unit

The CROSSing 6 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 6 years ago 1

Prior to Digital, resources for a unit could be downloaded in one complete file. This allowed me to print the whole unit at once. Now that we're using Digital, it's a great tool for some of my teachers but some of my teachers do not have reliable internet access due to the rural nature of our area. So, I still need to print info for those teachers. Is there a better way to access resources other than going through each lesson for each class? It is a bit time consuming and tedious as I have had to click generate PDF up to 3 times for each document before getting a download. Also, once I was able to print from the "print" option and other times only by downloading the file.

Answer

Good morning!

The new ABC Resources page is still missing some content, such as the complete lesson downloads, full unit printable PDFs, and KJV version. While we add the missing content to the new page, we have retained the old ABC Resources page here: https://myanswers.com/edu/resources/v1/. That should meet your needs for the time being.

Please let us know if you need anything else!

Blessings,
Arthur

Answer

Hello Donna,

When you add teachers to your classes they can see the resources for the lessons in their assigned classes. The current implementation is a 5-lesson access window, but before the full launch of ABC Digital we will be expanding that to include the full ten-lesson units in the window.

If your church ordered physical materials, there are access codes in the teacher's books that are usable on the ABC Resources page here: https://myanswers.com/edu/resources/. These unlock the supplementary material such as music, videos, and PowerPoint files.

Please let me know if you have any more questions.

Blessings,

Arthur