Enter the forum description here ...
0
Answered

changing lesson dates

Cheryl Gilbert 3 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 3 years ago 1

I started ABC digital and then we had to stop.  I renewed everything so we could start again a couple of months ago but instead of starting with lesson one it started me where I would have been if we never stopped.  Can I get my lesson dates adjusted.  We are actually on Unit 2 lesson 11.  

Answer

Hi Cheryl,

Happy to help! Your Young Adults class is now set to lesson 11 for this Thursday. If you are wanting to start at a later date, please let us know and we can make that adjustment for you as well.

Thanks!

Arthur

AiG Web Support

0
Fixed

I get a severe error 500 when I try to go to the "View Old Resources Page"

blfailor 3 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 3 years ago 7

When I first sign on to AIG and try to go to the "View Old Resources Page" button, I am taken to a page which says, Severe Error 500.  I have tried this MANY times and get the same response.  I need the Sunday School lesson material for Sunday!  Today is Friday.  Please can you help?

Answer

Hello Debora,

I have updated your classes to be on lesson 120 this coming Sunday. If you ever need any schedule changes or have any other questions, please let us know!

Best wishes,


Tanner

AiG Web Support

0
Fixed

time lab lyric slides- Where Can I Find Contemporary Music Slides?

msibarra79 3 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 3 years ago 5

Hello, 

I am not finding the Contemporary Music Slides in any of the resources for Time Lab. Do you know where I could locate? 

Answer

Hi Marcus,

We were able to locate the slides and have uploaded them to the Time Lab digital library at the following path:

https://myanswers.com/vbs/time-lab/music/contemporary-music-presentation-images/

Please let us know if you need anything else!

Answer

Yes, I've set your Preschool class to be on Unit 15 for this coming Tuesday: https://myanswers.com/edu/25888/schedule/


Please let us know if you need anything else!

0
Answered

Just getting started...

MrQ 3 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 3 years ago 2

So this likely a silly question but I'm trying to start a brand new lesson beginning at Unit 1 Lesson 1, but all I see is Unit 1 Lesson 10. Can I start from the beginning, or do I need to start where the system specifies? 

Thanks!

Answer

Hello,

Happy to help! Your start date was set for April, so that is why the lessons were off. I adjusted your classes to start Lesson 1 on June 27th.

Please let us know if you have any further questions or issues!

Blessings,

Benjamin

0
Answered

Multiple Directors

I have been identified as the second director but I cannot access any of the classes.  The site requires me to pay for a subscription.  Me and the first director are under the same church and we have already paid for our subsciptions.  Is there a way to bypass this? Or can there only be one director?

Thank You!

Answer

Hello Chelsea,

Happy to help! I have fixed your access issue and verified that you are able to access your classes via https://myanswers.com/edu/manage. Please let us know if you have any further questions or issues!

Blessings,

Benjamin

0
Answered

Using the powerpoint from any device

Chelsea Mulford 3 years ago updated by Tanner K. (Answers in Genesis - Web Support Analyst) 3 years ago 1

Are all devices compatible to cast or share powerpoint to a bigger screen tv (mobile, ipad/tablet, computer)?

Answer

Hello Chelsea,

If your smart device (phone/tablet) and TV both have an app called Miracast, then wireless casting is available. If not, Chromecast, Roku, and other smart streaming devices offer some form of mirroring function. 

If it doesn't have to be a wireless connection, there are adapters out there to plug an HDMI cable from your smart device/computer into your TV directly, allowing you to use it as a second screen.

Please let us know if you need any further assistance. Thanks!

0
Completed

Facebook Ads

Are there any Mystery Islands graphics that work better than others for use in Facebook Ads?  Or are there specific graphics that have been created for that purpose that could be made available?

Answer

Hello Brian,

Please check out the following links for free downloadable Mystery Island content as well as items for purchase:

https://answersingenesis.org/vbs/mystery-island/resources/

https://answersingenesis.org/vbs/mystery-island/order/

Please let us know if you have any further questions!

Blessings,

Benjamin

Answer

Hello John,

Thanks for your feedback! ABC Digital provides a central location from which Directors, Teachers, and students/parents can interact with the curriculum.


Directors can access all the classes, Teachers can access the classes they have been added to by Directors, and students/parents can access the lesson material via this process:

https://answersingenesis.org/sunday-school/virtual-classroom-guide/

Please let us know if you have any more questions or issues!

Blessings,

Arthur