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Door Hanger PDF
Where can I find the Door Hanger PDF to input my church details? I have the physical door hangers, and was hoping I can print out more with the information necessary on them.

Good afternoon Bryant,
The postcards and other promotional resources are not available digitally for the current year's theme, but they are sold on our web store here: https://answersingenesis.org/store/product/zoomerang-vbs-door-hangers/.
Please feel free to call Customer Service at (800) 778-3390 if your VBS is coming soon and they can expedite your order for you.
Thanks,
Arthur
AiG Web Support

Is there a way not to send an email to the volunteers when they register?
Is there a way when a volunteer registers that an email will not be sent to them?
Thank you

Good afternoon Joanna,
Unfortunately, there is no way to disable the registration confirmation email. Though it cannot be turned off, you can edit what sends in the welcome email here: https://myanswers.com/vbs/manage/28465/volunteer-contact/.
Please let us know if you have any more questions or issues!
Blessings,
Arthur
AiG Web Support

Registration
Hello,
I was setting up a test account for student registration to see how the auto-email looked, and noticed that it gave my personal email saying "for more information, email ------". I was wondering where that information is being taken from, and how I can change it?
I tried changing the email in my account, as I thought it may be being pulled from there. But it still listed the original email in the next test run.
I appreciate your help on this!
Megan Litzenberger

Hi Megan,
The email text and sending address can be edited in the email settings under the Promote tab:
Volunteer Welcome Email: https://myanswers.com/vbs/manage/32672/volunteer-contact/
Student Welcome Email: https://myanswers.com/vbs/manage/32672/student-contact/
The primary contact email for this event is currently megan.litzenberger@gmail.com; this is set when the event is first created. Please let us know the new email address if you'd like to change it.
Thanks!
Arthur
AiG Web Support

memory verse songs for toddler
Where can I find the toddler memory verse songs?

Good afternoon Heather,
The Toddler Memory Verse Songs can be found in your Zoomerang digital library here:
https://myanswers.com/vbs/zoomerang/music/simple-songs/
https://beta.myanswers.com/vbs/zoomerang/music/simple-songs-songbook/
Please let us know if you need any further assistance and we would be happy to help!
Blessings,
Arthur
AiG Web Support

Print name tags without background for students is only printing 1 row instead of 2.
We are trying to use the name tags we purchased from AIG for VBS. It has 6 tags-2 rows of 3 each. The "print name tags without background" under students is only printing 1 row per page so it is only using 3 nametags from the page of 6. The volunteer “print without background” works fine.

Good afternoon,
Just wanted to follow up with you to let you know that the layout issue with the "print name tags without background" under students has been resolved, and it is now printing 6 nametags per page as intended.
Thanks!
Arthur
AiG Web Support

Where do I find the More Crafts templates? I do not see them under the craft resources.

Good afternoon Donna,
The extra crafts are in the Crafts guide and if there are any additional resources for them, those should be included in the existing crafts file.
Here is your Crafts guide: 11-9-010-science-crafts-guide.pdf
Craft patterns: Craft-Patterns.pdf
And here are the additional craft templates split out from the Crafts guide: extra-crafts.pdf

Can I view past emails I have sent to my volunteers
Can I view past emails I have sent to my volunteers?

Good afternoon Lisa,
Good question! No, we do not retain email history within VBS Digital. For that reason, I would suggest you CC yourself on those emails so you have a record of them.
Thanks!
Arthur
AiG Web Support

I need a picture of the echidnas
any way I can get an animated picture of the echidnas to use on our name tags?

Good afternoon Lisa,
Here are several pages I found that should be helpful for you.
https://answersingenesis.org/kids/mammals/echidna/
https://answersingenesis.org/mammals/echidna-outback-oddity/
https://answersingenesis.org/kids/animals/when-animals-get-strange/
https://answersingenesis.org/blogs/ken-ham/2016/04/30/fire-surviving-echidnas-reveal-gods-design/
Have a blessed day!
Arthur
AiG Web Support

How do you order supplies and resources

Good afternoon Ted,
Please see the Zoomerang order form here: https://answersingenesis.org/vbs/zoomerang/order/.
If you are using an older theme, please see this list: https://answersingenesis.org/vbs/themes/.
Thanks!
Arthur
AiG Web Support

Assigning Team Leaders
Hi there!
I am wondering if there is a way to see all of the teams with their team leaders. I see the list of teams and how many kids, but it would be helpful if on that page it showed who the team leaders are. Also, it would be super cool if there was a way to assign team leaders from the page where the teams are listed. This way you could see who is in each team and add people where you have holes. Right now I'm having to keep a handwritten list of where everyone is and it would be so helpful to have all of that information in one place. Am I missing it? We will end up having over 200 volunteers and it would just really be nice to be able to see every team with their leaders (and how many kids) in one place.... and adding new team leaders from that same page would be another amazing feature.
Thank you!

Good afternoon! Thanks for your feedback! Please see the "Print Full volunteer List" action from the dropdown menu here:
https://myanswers.com/vbs/manage/31109/volunteers/
Also on this page, see the "Assign to Team/Role" button at the top:
From this list, you can see the current number of assigned roles and see what the volunteers requested.
Please let us know if you have any more questions or issues!
Thanks,
Arthur
AiG Web Support
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