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Can I organize 2 different VBS events with this?
Hello Lesa,
Yes, you can add multiple VBS events. Let us know if you have any more questions.
Blessings,
Ben Sherrick
I would like to add a "music" coordinator position to the drop down screen...you don't have it
The coordinator positions need to also have a field to add your own. The drop downs don't all fit with all churches and some of the big jobs are not even listed like the "music" coordinator
Hi Debbie,
We have implemented the changes to the Teacher role. Please use that for your coordinators that you only want access to the online resources.
Thank you,
Arthur
Thank you!
Thank you so much for your fast response time. I absolutely love this program along with all of the material.
decoration guide
Hi,
Is there a guide for how to decorate the different rooms and the worship hall?
Thanks,
Betty
Good afternoon Betty,
Yes, there are several places that you can get helpful decorating ideas and tips:
- Each teacher guide has a "Decorating Decisions" chapter. Here is one example: https://myanswers.com/vbs/mystery-island/guides/primary/decorating-decisions/
- The Director's Guide contains some info:https://myanswers.com/vbs/mystery-island/guides/director/planning/
- Check out https://www.pinterest.com/AnswersVBS/ for colorful photos of decorations from our test churches!
- Visit https://www.youtube.com/AnswersVBS for how-to decorating videos!
- See these VBS Digital resources pages:
Please let us know if you need any more assistance!
Blessings,
Arthur
Can the online student registration forms be printed?
Hello,
Yes, the online student registration forms can be printed. Within your VBS account, click on the Promote tab. Under Student Registration, there will be an option to print the registration forms.
Blessings,
Ben Sherrick
Hi Tanya,
Great news! The sound effects have all been added to the Mystery Island theme. Thanks for reporting this issue, and for your patience. Please let us know if you run across any more issues or need any more help!
Blessings,
Arthur
My coordinators invited this week are not getting the invitation email.
I have resent the invitations, and cancelled and re-requested them without success. Invitations sent before Feb. 8th went through.
Hello Tanya,
Sorry about the email issues; we located a configuration issue with one of our servers that was causing emails to not be sent out at times. Everything should be resolved now, though! Please try again and let me know if you have any more issues.
Thanks!
Arthur
Online Volunteer Registration
Is there a way to direct our volunteers to sign up through a link that is not on the same page as the student registration/info page? We want to eliminate someone not in our church, who may want to volunteer from the community (have had people ask in the past), from signing up to volunteer. For safety reasons, we only allow those who have been going to our church for a certain amount of time and are background check to work in our VBS, but of course would love to send out a link to our background checked people to sign up online if desired. Is that possible? I may have missed how to do this, so figured I'd ask here. Thanks!
Hello Tracy,
I looked into your question about volunteer registration and student registration being separate. After your Public page is published and you are ready to activate Volunteer Registration, go to the Promote page and toggle on Volunteer Registration. This will activate a new Volunteer tab on the Public page as well as a public-facing form that will be separate from the student registration page.
After Volunteer Registration is activated, you can visit the form by clicking on the following link: https://rbclakeorg.myanswers.com/mystery-island/volunteer/
To obtain a higher level of privacy, one option would be to print out Volunteer Registration forms and then enter in the information of the volunteers manually. This option would be more time consuming, but would give you a higher level of privacy.
There also is a way to change who is enrolled as a volunteer. If you click on the People tab, and then under Volunteers click 'Manage All Volunteers', this page will allow you to add, edit, or delete volunteers.
If you have any further questions, let us know.
Thank you for your patience in this matter,
Ben Sherrick
Cannot access any digital content on dashboard for Time Lab Program (no error message, just returns to upgrade page)
I purchased the Time Lab Super Starter Contemporary Kit with Digital access a few weeks ago. I was unable to access features on the digital dashboard so I called and spoke to the AiG service. They assumed the problem was in the code provided and provided me with a new digital code for Director Plus and Digital Library to ensure that I received access to all of the features I had been promised. I still can not access ANY of the non-free items on dashboard. It takes me to the upgrade screen if I try to access the library/resources/guides/music/etc. I put in my code (tried 4 different ones at this point) and it allows me to choose my free upgrade kit but then returns me to the upgrade page with no improved access once I click continue. I have sent multiple emails to web-support and have not received any response. I am getting very frustrated.
Hi Ellen,
We just heard back from web content with good news! The Time Lab Decoration, Drama, Missions, and Promotion resources have all been added now. Thanks for your patience as we added the missing files to that theme. Please let us know if you have any further questions or issues!
Blessings,
Arthur
Student resources guide
I see several post regarding the student guides. I believe many of us were under the impression that the student guides would be included in the digital resource. In fact it's one the reasons I purchased the digital version. Having the flexibility to print what we need based on our attendance is a crucial issue for us. We either have too many in one age group and not enough in another. I believe you do offer the printable version for Sunday School digital program.
Could I urge you to consider this option for VBS as well.
Hello Michele,
Student worksheets are available for teachers at the following path: Library -> Resources -> Teaching.
Here is a direct link to the worksheets: https://myanswers.com/vbs/mystery-island/resources/teaching/
Let us know if you are not able to access the digital content within the different age groups.
Blessings,
Ben Sherrick
Customer support service by UserEcho
