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Not a bug

Unable to download PDF Guides for Zoomerang in Digital Library

dab1769 2 years ago • updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago • 3

AccessDeniedRequest has expired9002022-06-01T20:57:35Z2022-06-01T21:42:20ZK87KDH0G2Z9AASPGe6MlMHT39oL+F1LA2/4RKdij+iJmVCb876GlRCCvPbOvLef8j8M9AXXe2F/2nDRxjCTxgFdOVgA=

Answer

Answer
Not a bug
Arthur L. (Answers in Genesis - Business Analyst) 2 years ago

Good afternoon Miranda,

I just cleared the watermarked PDF cache for your Zoomerang VBS event so you should now be able to download them from your digital library here: https://beta.myanswers.com/admin/login/?next=/vbs/zoomerang/guides/.

Blessings,

Arthur

AiG Web Support

Not a bug
Arthur L. (Answers in Genesis - Business Analyst) 2 years ago

Good afternoon,

That message displays when the download tokens have expired. Please refresh the page (or navigate away and back) as that will pull new links on your guides page: https://myanswers.com/vbs/zoomerang/guides/.

Thanks!

Arthur

AiG Web Support

Miranda 2 years ago

I'm having the same problem.  I just logged in on a different computer but that didn't help either.  Any ideas?

<Error><Code>AccessDenied</Code><Message>Request has expired</Message><X-Amz-Expires>900</X-Amz-Expires><Expires>2022-06-21T22:56:58Z</Expires><ServerTime>2022-06-21T23:22:24Z</ServerTime><RequestId>R1JRMVAYMAJTD3QZ</RequestId><HostId>On6h/HsavsGVouUi7atNE2C9Orwj/mJPXn5oyrDrE6zu0HUfcRgZ5kQk44w/mKyWNzjFzI4vQ/k=</HostId></Error>

Answer
Not a bug
Arthur L. (Answers in Genesis - Business Analyst) 2 years ago

Good afternoon Miranda,

I just cleared the watermarked PDF cache for your Zoomerang VBS event so you should now be able to download them from your digital library here: https://beta.myanswers.com/admin/login/?next=/vbs/zoomerang/guides/.

Blessings,

Arthur

AiG Web Support

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