Your comments
I've updated your event to sort the names correctly.
When new names are added, they may not appear in a consistent order unless they are sorted again after they have been created. We'll work in getting that corrected.
Thanks for bringing this to our attention
All events you are associated with should appear on that page. It sounds like something went wrong and you didn't get properly added to the event. Go back to the original invitation email and click the link again. If it doesn't work for you this time, let us know the church that invited you, so we can research further.
Glad you got that figured out. We'll look into the possibility of changing that to be more consistent, so it will either work without the protocol, or warn users to put it in if it's missing.
Adriana,
Thanks for your input. We definitely want to hear as many perspectives as we can.
Balancing simplicity and flexibility is one of the more challenging aspects of designing this system, as there are so many church sizes and differences in the way VBS events are run.
Our goal is to have things set up by default so that most churches can just create an account and go, with as little customization or set up work as possible. For churches with other needs, we try to provide flexibility where we can. We attempt to keep those more complex options unobtrusive and out of the way so they can be ignored by everyone except those who actually need them.
We do plan on adding tutorials to help people get started and manage some of the customization options. We probably won't get to that until the beta test ends in April. We want to wait until things are finalized before we do screen shots or videos.
We recognize that the way the age group selector currently works for volunteer registration is awkward. We're looking into that. The plan is to change that to allow volunteers to select multiple age preferences or none at all. We expect to have that in the next update in a few weeks.
For the ages groups, you can update them to be ages rather than grades. The system can automatically assign students to teams based on their age and gender, if you choose to leave that option enabled. You can choose which ages/genders go to which team or teams. You can have multiple age groups in a single team, or an age group can be split across multiple teams. Of course, you can manually assign or reassign registrants as needed.
This will be corrected in our next software update scheduled for early April.
Thanks for the observation. I'll bring this up with the design team and see if we can make this clearer.
Certain fields must exist in order for the system to function. Age Group is one of those fields. You can change the age groups, but not remove the selector.
Help me understand what you are trying to accomplish. Under what conditions would you not want to have data on the ages of students?
Thanks for the additional information. The more we understand what you are trying to accomplish, the better we can make plans to support you.
Customer support service by UserEcho
There is a problem when users click the link in the invitation email if they don't already have an account. We'll work on correcting that.
For now, if you run into trouble, log into MyAnswers.com and then go back to the invitation email. Click the link and click the link again. As long as you log in first, it should work.