We're here to help you get the most out of VBS Digital. When reporting issues, please include a link to your VBS Digital page. This will enable our technical support team to locate your account and investigate the issue.
You are viewing the VBS Digital Support Forum. For questions or feedback about Answers Bible Curriculum, visit the Answers Bible Curriculum forum.
Also, if you would like to influence the future development of VBS and it's features, please take our survey. Your feedback is much appreciated!
It would really great if the VBS Leadership Chart would organize and print according to category.
It would really great if the VBS Leadership Chart would organize and print according to category. I know I can download and then move the names around, but this would save so much time.
I just had a student registered. He shows up on the list of students, but his registration page is blank.
When I click on the 'view student information' button in the email his page is completely blank and the same thing happens when I go to the website and click on his name under manage students. This is the first one this has happened with.
Please try editing students once again. There was a temporary issue this morning that should be resolved now.
How can i print badges for only a portion of the students, say all males or maybe all who have a certain zip code?
We have enhanced the student management interface to allow for printing only a portion of the name tags for students. You can read a more detailed description on the following similar topic:
https://myanswers.userecho.com/topics/388-how-can-i-print-name-tags-for-each-team/
How to see data sheet of all volunteers?
I would like to see a data sheet of all volunteer info without having to download a new excel sheet every single day. Being able to see the name and role in myAnswers Director is nice, but contact number and available/desired roles would be great as well. Opening each person's profile to see the details is a major pain!
Right now the only way to individually view students is to go to People -> Manage All Volunteers -> Filter by New -> Click on each volunteer name to view their preferences. We are working on making individual enrollee pages (both student and volunteer) more printer friendly, so look for that coming soon!
Registration
I cannot seem to find any addresses for any of my registered students. I've printed them out under edit for each registration but the address is blank though it is marked as * required on the form. I even checked my own daughters registration because I KNOW I put down our address and hers is blank too. So it wasn't just a random couple of registrants that didn't want to include their address. I always follow up after VBS with pictures taken during the week...
Master Spreadsheet help
When we pull up the participant spreadsheet the mailing addresses are not included. How can get the mailing address info back into our attendee spreadsheet?
email volunteers
Is there a way to email all of my volunteers and coordinators from Director or do I have to import all the info that they have input about their email?
No, we don't support sending custom messages from Director, so you'll have to import all their email addresses into a separate email and contact them that way.
Customer support service by UserEcho
