0
Not a bug

Discount not found

Reba 2 years ago updated by Arthur Lawson (Answers in Genesis - Web Support Analyst) 2 years ago 1

I just opened my kit, but am receiving a message that my discount code is not found.

I've tried with & without hyphens, case-sensitive, all caps and all lowercase. Where do I need to go from here?


GOOD, I'M SATISFIED
Satisfaction mark by Reba 2 years ago
Not a bug

Hello Reba, I checked on your account and can confirm that you successfully added your Time Lab Super Starter Kit access code to your account. If you are seeing a page with restricted access, it's probably for the Digital Library, which was not included in your purchase. If you want to add the digital versions of your Super Starter Kit materials, that is an additional $39. If you have any further questions please let me know.