Your comments

Hello John,

We are not equipped to provide custom printing services with the postcards and promo cards you order from the web store. The name tags have themed backgrounds and the backs of the postcards are blank.


Digital Tools does let you print name tags, but only able to support customization of the "Print All Nametags" function within Digital Tools, but you can print your own custom nametag labels in a word processor using Avery template #74459/5392.

https://www.avery.com/templates/74459
https://www.avery.com/templates/5392

Please let me know if you have any further questions.

Blessings,

Arthur

Hi Allie, I'm happy to report that we've finished adding the missing clip art files,

Blessings,

Arthur

Hi Barbara,

This was never looked into, as Michelle never responded to our follow-up with her.

I just created a task for us to look into ways to improve the Leadership Chart page. I will update you when I know more.

Thanks for your patience!

Arthur

Hello Cole,

Yes, you absolutely can change the email address listed in the registration confirmation emails.

To do that, go to "Promote", then click "Edit Student Welcome Email" and "Edit Volunteer Welcome Email".

Please let me know if you have any further questions.


Blessings,

Arthur

Thanks Joel! Your instructions are correct.

I'd also like to add that we are working on a fix that will allow us to show the t-shirts in the first set of products, so they will shore more prominently.

Hi Allie, sorry that the clip art files are incomplete. We are working at adding the missing ones.

In the meantime, here is a Dropbox folder for them: https://www.dropbox.com/sh/qj2d7ninbyaxncv/AAB9IBaHeY2DteH7AlJJ7RuEa?dl=0

Arthur

Hi Sheryl,

Unfortunately, we only support a single rotation schedule for each event. To work around that limitation, you can either create a second event for half of the sessions, or you can stick with one event, excluding teams from the main rotation schedule and managing their rotation schedule manually outside of Digital Tools.

Sorry for the inconvenience; if you need any more assistance please let us know.

Blessings,

Arthur

Hello Lynn,

Unfortunately, that is not supported by our rotation station settings. You can opt individual teams out of the rotation, but not certain rotations from rotating.

The parts of the schedule you can edit are:

  • Start time
  • End time
  • Station length
  • Opening/closing sessions

So, you will need to work around the limitations in our system or use a different scheduling system if you want to have all your rotations have a snack break at the same time. We apologize for the inconvenience this causes you. Hopefully, we will be able to improve its features in the future.

Blessings,

Arthur

Hi Jamie, yes you can edit the link to your church website here: https://myanswers.com/manage/organization/ -- that will show up on your public page as the "Website" button: https://hillsborombvbs.myanswers.com/incredible-race/

Hi Staci,

Unfortunately, VBS Digital Tools does not support fully customized schedules.

The parts of the schedule you can edit are:

  • Start time
  • End time
  • Rotation length
  • Opening/closing sessions.

It sounds like you want more features than what we currently offer, so regretfully you will have to come up with your own solution to fit your needs.

Please let us know if you have any more questions.

Thanks,

Arthur