Good afternoon ladies,

I checked on your VBS events and didn't see any issues with your PDFs downloading, so the most likely source of this issue for you both is that the tokens on the download links expired. This happens if the page has been left open for a while. To pull fresh links, simply refresh the page. The downloads should then work for you.

Please try this and let us know if you continue to experience issues downloading files.

Thanks!

Arthur

AiG Web Support

Yes, we always appreciate feedback from our users! Here is what we currently have for short animations: https://myanswers.com/vbs/zoomerang/videos/short-animations/; that may help as well.

Blessings,
Arthur

AiG Web Support

Good afternoon Deb,

You can download the contemporary memory verse song lyrics here:

https://myanswers.com/vbs/zoomerang/music/music-slides/contemporary-memory-verse-presentation-images/

https://myanswers.com/vbs/zoomerang/resources/presentation/powerpoint-presentations/

Lyric videos are also available here:

Without hand motions: https://myanswers.com/vbs/zoomerang/videos/contemporary-memory-verse-song-lyric-videos/

With hand motions: https://myanswers.com/vbs/zoomerang/videos/contemporary-memory-verse-songs-hand-motion-videos/

Please let us know if you have any more questions or issues!

Blessings,

Arthur

AiG Web Support

Good afternoon,

Unfortunately, there are a couple of bugs with the print nametags function that are causing layout issues. Until they are resolved, I suggest using a Word processor to create your labels instead. This would also allow you to make them print 6 to a page and not include the "assigned" part.

From the product page (https://answersingenesis.org/store/product/zoomerang-vbs-nametags/)
"Print using Avery template 74459. The name badges are vertical, so you will need to change the text direction on the template to print on them correctly. That option is under the table layout menu in Word."

Please let us know if you have any more questions or issues!

Arthur
AiG Web Support

Good afternoon,

Unfortunately, there are a couple of bugs with the print nametags function that are causing layout issues. Until they are resolved, I suggest using a Word processor to create your labels instead. This would also allow you to make them print 6 to a page and not include the "assigned" part.

From the product page (https://answersingenesis.org/store/product/zoomerang-vbs-nametags/)
"Print using Avery template 74459. The name badges are vertical, so you will need to change the text direction on the template to print on them correctly. That option is under the table layout menu in Word."

Please let us know if you have any more questions or issues!

Arthur
AiG Web Support

Good afternoon Erin,

Yes, there is a countdown timer under Promote -> Promotion Tools.

https://myanswers.com/vbs/manage/28680/promotion-tools

Please note that this is intended to be used on your church website that supports HTML/JavaScript; it is not and will not work as a video.

These resources may help you as well: https://answersingenesis.org/vbs/zoomerang/resources/

Blessings,

Arthur

AiG Web Support

Good afternoon Ti,

Yes, the scene setters are available here:

https://answersingenesis.org/store/product/zoomerang-vbs-main-set-scene-setter/?sku=11-9-122

https://answersingenesis.org/store/product/zoomerang-vbs-australia-scene-setter/?sku=11-9-125

https://answersingenesis.org/store/product/zoomerang-vbs-theme-verse-scene-setter/?sku=11-9-121

https://answersingenesis.org/store/product/zoomerang-vbs-photo-op-scene-setter/?sku=11-9-127

https://answersingenesis.org/store/product/zoomerang-vbs-animal-pals-scene-setter/?sku=11-9-124

https://answersingenesis.org/store/product/zoomerang-vbs-classroom-scene-setter/?sku=11-9-126

Please let us know if you have any more questions or issues!

Blessings,

Arthur

AiG Web Support

Good afternoon Nathan,

You can customize your age groups here: https://myanswers.com/vbs/manage/29157/age-groups/. You can uncheck "Show on Registration Form" to hide it if you want a private age group.

Under your team settings (https://myanswers.com/vbs/manage/29157/teams/) you can assign multiple age groups to a team, and while the system was built with teams based on age in mind, since you have automatic team assignment turned off, you can assign students to whichever team you want.

Please let us know if you have any more questions or issues!

Blessings,
Arthur
AiG Web

Good afternoon,

Sure, happy to help you with that! Your Zoomerang VBS event should have full Pro access now. Please let us know if you need anything else!

Blessings,
Arthur

AiG Web Support

Yes, I just set that field on your volunteer form to optional for you. Please let us know if you need anything else!

Arthur

AiG Web Support