Hello Patty,

Yes, Customer Service will be able to assist you with getting your units swapped.

You can contact them at custserve@answersingenesis.org or 800-778-3390.

Please let me know if you need anything else!

Blessings,

Arthur

Hello Ann,

We don't currently have an option to download a coordinator roster like with the student and volunteer rosters. However, you are able to filter your coordinators by roles by using the sort dropdown menu (pictured below) and then add them to a new or existing spreadsheet.

Please let me know if you have any more questions!

Blessings,

Arthur

Hi Jeffrey,

No, the pre-primary (ages 4–6) and primary teacher guides  are separate and cover a different range of children.

Please let me know if you have any more questions!

Blessings,

Arthur

Hello Dana,

It sounds like you're looking for the Ocean Commotion Digital Starter Kit: https://answersingenesis.org/store/product/ocean-commotion-vbs-digital-starter-kit/.

The Ocean Commotion Digital Kit that you purchased through MyAnswers includes the Digital Tools Plus upgrade for your VBS event, as well as online versions of the Ocean Commotion guides.

Please let me know if you have any further questions.

Blessings,

Arthur

Hi Nancy,

I checked on your event and can confirm that the email field on both student and volunteer registration forms are not set to required. You can see your forms here: https://myanswers.com/vbs/manage/4626/forms/.

I also made (and then deleted) a test student, and the "Please correct the errors below" message did not appear, so it looks like your issue has been resolved. My best guess is you had a field set to required when it was also set to be hidden on the public registration field, so it (and its error message text) was hidden.

Please let me know if you have any further issues or questions,

Arthur

Hello Jeannette,

We don't accept direct payment for t-shirt orders, but we do allow for a 3rd party processor to be used. If you want to print out the size information for the students, the easiest way to do that would be to go to People -> Students, click the Actions drop-down list, then select Download Full Student List. You will see a column with the t-shirt info listed out there.

Please let me know if you have any further questions.

Blessings,

Arthur

My mistake; I was confused by your request. While we do have teacher guide downloads for the various groups of students, we do not offer downloads of the student guides themselves. That said, you should have received one student guide for each age group, as referenced in the description here: https://answersingenesis.org/store/product/incredible-race-vbs-super-starter-kit/.

If you did not receive these guides, you can contact customer service at custserve@answersingenesis.org or 800-778-3390 to request them.

Please let me know if you have any further questions.

Blessings,
Arthur

In the Digital Library, they are in the Snacks page here: https://myanswers.com/vbs/incredible-race/resources/snacks/

Good morning Becky,

Your student registration information is accessible from the People -> Students page.

There You can download a spreadsheet of your registered students, print out student/s details, print name tags, assign them to teams, and more!

If you have any further questions, please let me know!
Blessings,

Arthur