Your comments

Hello Susan,

Yes, you can edit the station names. To do this, follow this path Dashboard -> Schedule -> Rotation Settings. On that settings page you can add, delete, or rename stations. Please let us know if you have any further questions.

Blessings,

Scott 

Hello Susan,

We do not currently provide a way to copy students from a past event and import them into a new event. You can however download a spreadsheet (.csv) file of your past students and use that to enter their information.


To do this, open last year's event and follow this path, Dashboard--> People--> Manage All Students. You can select the individual student by checking the box next to their name. (You can also select all of your students by checking the box below the "Search Volunteers" field.) Then select the Action drop down and click Download Full Student List.

Please let us know if you have any further questions.


Blessings,

Scott

Hello Chrissie,

Yes, you can display the start date and the end date on your public page without displaying the time. You can toggle between showing and not showing the times from the "Edit Public Page" page (Promote --> Edit Public Page). You can also preview the page by clicking the "Preview" button.

I have looked at your public page and the time is not showing. However you have laid out your VBS schedule under the description header, which is what we recommend when someone has different start times each day.


Please let me know if I can help with anything else.

Scott 

Hello Chrissie,

Unfortunately we are not able to support customizing the time each station begins. The parts you can edit are:

  • Start time
  • End time
  • Rotation length
  • Opening/closing sessions.

From the Settings page, select Schedule to edit these. Please let us know if you have any further questions.

Blessings,

Scott

Hello Betty,

We do not currently provide a way to copy volunteers from a past event and import them into a new event. That said, you can download a spreadsheet (.csv) file of your past volunteers and use that to enter their information. 

To do this, open last year's event and follow this path, Dashboard --> People --> Manage All Volunteers. You can select the individual volunteers by checking the box next to their name. (You can also select all of your volunteers by checking the box below the "Search Volunteers" field.) Then select the Action drop down and click Download Volunteer List.

Please let us know if you have any further questions.

Blessings,

Scott

Hello Joanna,

Thank you for bring this to our attention. The reason the "Check In" button wasn't appearing for you was because the volunteers were not assigned to a team. We have now removed that requirement. I just checked your event and can confirm the "Check In" button is now showing. 

Thank you for you patience as we worked through this issue. Please let us know if you run into any further problems.

Scott 

Good morning Michael,

The role that each Coordinator is assigned will determine the permissions they have. You can view the roles and there permissions on the Coordinators page. People --> Coordinators --> Coordinator Settings --> Role dropdown. Selecting a role will show the permissions associated with it. 

Please let me know if you have any other questions.

Blessings,

Scott  

Good morning Joanna,

I'm sorry I misunderstood your question. The check in process is the same for volunteers as it is for students. Dashboard --> People --> Manage All Volunteers. The "Check In" button will only appear during your event. Please let me know if I can help with anything else.

Blessings,

Scott

Hello Joanna,

Yes, on the student attendance page you can manage both students and volunteers. From your Dashboard --> People --> Manage Attendance. This page lists the teams and the students/volunteers on them. Please let me know if you have any further questions.

Blessings,

Scott 

Good morning Joanna,

We apologize for the continued problems, this error has been corrected. You should be able to login and edit or add teams now. Please let me know if you experience any further issues.

Blessings,

Scott