- VBS Digital
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Bugs
0
Fixed
Error 500 when entering team setting.
I have tried Chrome and Safari when entering a new team name and I keep getting code 500 error. I can change rotation and names on the team group page but cannot add any new team that I have listed on the registration.
Customer support service by UserEcho
Good morning Joanna,
Thank you for pointing this out. We apologize for the inconvenience, I've create a task to get it fixed. We will be sure to follow up with you once we have a fix in place.
Blessings,
Scott
Hi Joanna, we've added a team ("Generic Team") for you so you can get around the bug. It's on your event now so you can rename it and assign age groups etc. as usual.
thank you. would it be possible to add one more?
Hello Joanna,
We now have a fix in place. You can add as many teams as you need. Thank you for your patience as we workout this bug.
Scott
I am now getting error 500 when I sign in to my event. I can not access the dashboard
Good morning Joanna,
We apologize for the continued problems, this error has been corrected. You should be able to login and edit or add teams now. Please let me know if you experience any further issues.
Blessings,
Scott
Thank you!