Hello Wendy, 

Thank you for bringing this to our attention, we apologize for the inconvenience. The page was down temporarily but everything is back up and running now.   

Please let us know if you have any further problems.

Blessings,

Scott

Hello Marcie,

Thanks for bringing this to our attention! I made some changes to the template so that the roles and jobs the volunteer selected will now display.

Please let me know if I can help with anything else.

Blessings,

Scott

Hello Emily,

After publishing your public page you can share the link on your church website. You may find this article helpful: https://myanswers.userecho.com/knowledge-bases/2/articles/7-how-do-i-put-my-public-page-on-my-church-website. 

Please let me know if I can help with anything else.

Blessings,

Scott 

Hello Mark,
To add or edit the text on the Door Hanger PDF, you'll have to use a PDF editor program. Those are available online, such as this program: https://www.pdfescape.com/windows/.

Please let me know if I can help with anything else.

Blessings,

Scott

Hello Kip,

Sorry to hear you are having trouble accessing the PPT files. Are you receiving an error message? 

The resource files downloaded in a .zip folder and will need to be extracted before you can access them. To do this right-click on the folder and select Extract/Extract Here.

Please let me know if I can help with anything else.

Blessings,

Scott

Hello Rachel,

Sorry to hear you have been having trouble finding what you need in the order supplies page in MyAnswers. The push is to have people first order their core materials from the VBS order form (https://answersingenesis.org/vbs/2019/order/), then order additional supplies from the MyAnswers page once they create their event.

Please let me know if I can be of any further assistance.

Blessings,

Scott

Hello Lisa,

While we do not support accepting payments directly through our VBS Digital Tools, you can include links to third-party payment platforms (like PayPal) that will display on your public page and on the registration confirmation page.

Please see these articles for details:

https://myanswers.userecho.com/communities/1/topics/70-payment-options

https://myanswers.userecho.com/knowledge-bases/2/articles/161-can-i-accept-payment-when-students-register

Please let me know if I can help with anything else.

Scott

Hello Becky,

I apologize for the delay in responding to your question. The reference to the Music Coordinator in the Director Guide is not referring to a specific coordinator role in Digital Tools. That list is intended to give you ideas about roles to fill in helping with your VBS. The role in Digital Tools that best fits your use case would be the Drama role.

That being said, we are looking at altering the roles and the permissions associated with them. We will take your question into consideration. Please let us know if we can help with anything else.

Blessings,

Scott 

Hello,

You can access the age groups from the Settings page. (Dashboard --> Settings --> Age Groups). You may also find this article helpful https://myanswers.userecho.com/knowledge-bases/2/articles/120-how-do-i-change-the-age-groups.

Please let me know if I can help with anything else.

Blessings,

Scott 

Hello Staci,

I have changed the email field under the Family Information section on your VBS event to be a required field. Please let me know if I can help with anything else.

Blessings,

Scott