Hi Joanna,

Thanks for contacting us! The registration forms are not active until you click the toggle to turn on registration.

https://beta.myanswers.com/vbs/manage/9792/promotion/

I apologize for the confusion. I will create a task for my team to make those links greyed out ur hidden until registration is toggled on.

Please let us know if you have any more questions!

Blessings,

Arthur

Hi Betty,

Thank you for your question! I don't have that information for you, as this is a technical support forum for MyAnswers ABC and VBS Digital.

For order and inventory questions, please contact Customer Service, as they may be able to help. Their phone is (800) 778-3390 and their email is custserve@answersingenesis.org..

Blessings,

Arthur

Hi Michael,

I just shifted your schedule back one week so you can access Unit 50 again. https://myanswers.com/edu/9360/lesson/5/50/

If you need your schedule adjusted any more, please let me know and I'll be happy to do so.

Blessings,

Arthur

Hi Jenny,

I just checked on your class and it looks like the PDF generation issues have been resolved. Our apologies for the inconvenience and potential delays this issue caused.

I would be happy to update your schedule if it is now off due to this issue—just let me know if so!

Blessings,

Arthur

Hi Liz,

AiG does retain the copyright on our materials, but live streams to your church are granted as acceptable use under our Media Download Agreement.

Please let me know if you have any more questions!

Blessings,

Arthur

Hi Jenny,

I'm sorry for the inconvenience this has caused. We investigated and are now working on resolving the issues with the resource downloads in your class. I will let you know as soon as we've fixed the access for you.

Blessings,
Arthur

Hi Danielle,

Happy to help! have you tried right-clicking the download links and selecting "Save link as..."? That should force your browser to download the file instead of displaying it in your browser.

Blessings,

Arthur

Hi Ross,

This has been fixed! I just checked on your classes and confirmed that your second director can now download the resources.

Please let us know if you run into any more issues!

Blessings,

Arthur

Hey Andrew,

Thanks for the additional info! I was able to locate the promotional cards you ordered here: https://answersingenesis.org/store/product/mystery-island-vbs-promotional-cards/.

From the description, it says to use in a word processor program with Avery template 8376.

Arthur